Business Assistant

Job Description

Job Description

Business Assistant (Full-Time)
Menasha Family Dentistry, a Cherry Tree Dental Office |  Menasha, WI

Menasha Family Dentistry is seeking a friendly, organized, and patient‑focused Business Assistant to join our team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Annual reimbursement allowance to support employees in their professional development and role-related expenses.
• Employee referral bonus program
• A supportive, team-oriented environment

What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

• Greeting and assisting patients in person and over the phone
• Scheduling, confirming, and managing appointments
• Verifying insurance benefits and coverage
• Posting accurate patient and insurance payments
• Reviewing treatment plans and explaining next steps clearly
• Maintaining accurate, confidential patient records

• High school diploma or equivalent
• Dental or medical office experience preferred
• Strong multitasking and leadership abilities
• Positive, professional communication skills
• Excellent customer service and attention to detail
• A team‑oriented mindset

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