Sales Associate - Pacsun Westroads Mall

Join the Pacsun Community. Our Pacsun community believes in using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. About the Job The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate also executes initiatives and tasks as assigned by the leadership team. The Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. A day in the life Customer Centric Delivers an engaging, positive and authentic customer experience with all customers Focuses on full-price selling while maintaining awareness of product value and promotions Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues Completes all assigned tasks in a timely and efficient manner Executes all visual directives and maintains visual standards set by the company and as directed by the management team Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program Complies with all Loss Prevention policies and communicates violations directly to the leadership team or via the Silent Witness Hotline Shares feedback from customers with the leadership team to improve the overall customer experience Result Driven Actively participates in all company and store contests and events Stays current on all financial goals and priorities Supports the leadership team in achieving all sales and operational goals Supports and executes all digital sales strategies including ship-from-store and BOPIS within the store Authenticity Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Contributes to a positive working environment by consistently exhibiting core value behaviors Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Strives to improve individual performance while working as a productive member of the team What it takes to Join Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written, verbal and presentation skills Strong communication skills Proficient in math and possesses strong computer skills Excellent time management skills $1,000 referral incentive program Generous associate discount of 30‑50% off merchandise online and in‑stores Immediate 100% vested 401(k) contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements Recursively lift and/or move up to 20 pounds frequently and up to 35 pounds occasionally Frequently sit, stand for long periods and climb ladders as needed Regularly required to talk or hear; frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat Ability to maneuver around sales floor, stockroom and office areas Specific vision abilities required: close vision, distance vision, depth perception and ability to adjust focus Ability to work in an open environment with fluctuating temperatures and standard lighting Hotel, airplane and car travel may be required for SM and above roles only Position Type / Expected Hours of Work This is a part‑time position. Ability to work a range between 20-40 hours per week is required. As a national retailer, flexibility with work schedule (able to work weekends, nights, and peak holiday periods) is required. Other Considerations This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may change at any time. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr PACSUN