AK - RN Quality Management and Accreditation - Wrangell

Risk Manager/Patient Safety Officer

Pay Range: $38.93 - $54.76 $25K Sign On and $10K Relocation for qualified hire!

Risk Manager (RM): Responsible for implementation of the internal risk management program. Develops, implements, and evaluates risk management strategies to ensure compliance with all state and federal regulations related to risk management (i.e., investigate reports and events in accordance with policy and statutory requirements). Patient Safety Officer (PSO): The Patient Safety Officer will have primary oversight of the organization-wide patient safety program. This role will direct others within the organization towards process improvements that will support the reduction of medical/healthcare errors and other factors that may contribute to unintended adverse patient outcomes. The RM/PSO provides leadership for safety assessments, Root Cause Analyses (RCA) and Failure Mode Effects Analyses (FMEA), and educates management, staff, and physicians on the system-basis for medical errors.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Participates in and maintains a comprehensive risk management program in accordance with AK Statutes.
• Collaborates decision making, along with leadership, regarding patient safety and risk management.
• Investigates, evaluates, and submits adverse incidents in accordance with regulatory reporting requirements.
• Coordinates and facilitates the disclosure of an adverse incident and/or ensures appropriate follow-up with patients, families, and the healthcare team. Analyzes patient grievances received in risk management in accordance with AK Statutes.
• Facilitates Patient Safety Rounds.
• Provides risk management and patient safety education to entity/departments.
• Participates in educational and/or developmental opportunities, as appropriate. Adheres to appropriate safety procedures and lifting techniques. Stays abreast of industry/clinical risk trends.
• Works closely and collaboratively with the Medical Directors, CMO, and SEARHC Corporate Counsel as needed, on quality of care and risk management issues stemming from peer review activities.
• Maintains working knowledge of regulatory standards, i.e., DNV, TJC, CMS, CARF, etc.
• Maintains current knowledge of applicable federal and state laws and regulatory standards, and monitors advancements in technologies to ensure organizational adaptation and compliance.
• Assists with accreditation and quality support, to include, but not limited to chart audits, clinical reviews, data support.
• Communicates professionally and effectively with all levels of the organization; serves as a resource, mentor, and role model for others.
• Other duties as assigned including cross coverage of other QM Team member roles.

Education, Certifications, and Licenses Required

• Current full, unrestricted, active Registered Nursing license in Alaska.
• Certified CPHRM within two (2) years.
• Clinical Competency required within 3 months and every 3 years

Experience Required

• 3 years' experience monitoring risk management, patient safety, quality and regulatory requirements, planning, and coordinating process changes.
• Demonstrated experience that shows leadership skills in facilitating and leading cross-functional teams and in working collaboratively with groups or teams.

Knowledge, Skills, and Abilities

Knowledge of

• Accreditation requirements for a healthcare system to include acute care, ambulatory and or behavioral health.
• Patient care principles and practices
• Quality improvement concepts and practices
• Medical peer review principles
• Concepts around medical practice and standards of care
• Risk management
• Organizational functions and operations.
• Group processes and ability to lead processes.

Skills in

• Data Analytics in the collection, analysis, and presentation of data
• Excellent verbal and written communication skills
• Medical chart reviews and extraction of data

Ability to

• Focus and prioritize to attain goals.
• Solicite ideas and information from individuals and groups.
• Define problems, collect data, establish facts, and draw valid conclusions

Computer Skills:

• Proficient in Microsoft Office Products including Word, Excel, and PowerPoint

Other Qualifications:

Travel Required: Minimum of 20% travel is expected.

Safety and Risk Management Responsibilities: Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee may frequently lift and/or push/pull up to 25 lbs.

Work Environment: The noise level in the work environment is usually moderate. The setting for this role will include office and healthcare settings. Exposure to controlled temperature environments, both hot and cold, is to be expected. The normal work routine involves no exposure to blood, body fluids or tissues. Persons who perform these duties are typically not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.