IT Specialist

Location National Headquarters – St Paul, MN Application Deadline October 1, 2026 Anticipated Start Date October 2026 Summary This position will be within the IT department which includes the VP of IT, Director of IT, Director of Applications Development, and IT Technology Systems Manager. This position will be instrumental in assisting the Technology Systems Manager in maintaining and improving our IT infrastructure while providing confidentiality, integrity and availability of our systems to our staff and chapter volunteers. This individual will eventually take the lead in handling these responsibilities. This position will report directly to the IT Technology Systems Manager. Responsibilities Provide support to all users including staff and chapter volunteers Working with a variety of operating systems to include Windows OS, MacOS, iOS, Android, ChromeOS Employee Onboarding/Offboarding Create/management/deactivation of user accounts, mailboxes, subscriptions, permissions, mail rules through Microsoft-based platform including but not limiting to Azure Active Directory/Active Directory and Exchange Online, Teams Be able to effectively communicate status to Human Resources, hiring managers and recipients of these equipment or services Responsible for the acquisition, configuration and distribution hardware and software for the organization This includes recommending laptop/desktop configuration based on the needs of the staff Research and recommending software based on the needs of the staff Maintain inventory of hardware and maintenance records for laptops, desktop, switches, servers, UPS, etc Management and deployment of physical server, virtual machines using VMware and Azure, physical and virtual switches, physical and virtual firewall, printers, etc Setting up, maintaining backup procedures for physical servers, virtual machines, SQL database, SharePoint online, switch/router configuration Data restoration for SharePoint, virtual machine and implementation of disaster recovery through Veeam and Azure Services Analyze and isolate computer and network issues Maintain servers, desktop computers, printers, switches, firewalls, phones Assist in software deployment, security updates and system patching Manage Phone system utilizing Osmosis and Microsoft Teams Support Warehouse shipping solution Be able to assist in training employees on setting up/using issued equipment and software Assist in documenting processes and procedures Perform on and off-site and remote technical support Serve as primary contact for all on-site related issues at home office Monitor and document network to ensure security and availability to users Other assigned duties Desired Qualifications Basic knowledge of Active Directory/Azure Active Directory/Exchange Online concepts and administration Window Servers 2008, 2012, 2016 administration Basic knowledge and skills working with network services such as DNS, DHCP, Printing, File Server, and Email Experience working with Windows 10/11, Microsoft Office 365 including Outlook, Teams Phone system, Excel and more Basic knowledge of computer components, hardware troubleshooting, hardware repair Experience working with MacOS, iOS is a plus Analytical and problem-solving skills Ability to provide support in-person or remote Self-learner and a willingness to learn new systems Ability to stand and sit for extended periods of time Ability to lift at minimum 40lbs with or without accommodation Education A degree/certificate in Information Technology or related field is preferred or at least one year of experience Starting Salary The range for this position is $50,000 to $60,000 annually depending on experience. Equal Opportunity Pheasants Forever is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), national origin or ancestry, age, disability status, marital status, familial status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment, including but not limited to selection, job assignment, compensation, discipline, termination, and access to benefits and training. #J-18808-Ljbffr