Medical Office Assistant I*

Medical Office Assistant

The Orange County Health Department has an opening for a Medical Office Assistant. The work involves responsibility for assisting individuals and families who are recipients of health services and providing administrative support to the Health Clinic of the Orange County Health Department. Typical work functions include, but are not limited to, scheduling patient appointments, checking patients in and out, preparing patient charts, answering phones, scanning documents and preparing Release of Information requests.

Work is performed under the general supervision of the Patient Accounts Manager with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required.

Our goal is to be a diverse workforce that is representative, at all job levels, of the residents we serve. Each position is a key contributor to the work in the department to address systemic racial inequities and prevent discrimination on the basis of race, age, color, disability, national origin, or sex. This work requires us to confront inequities of the past, reveal inequities of the present and develop effective strategies to move all of us towards an equitable future for all people in Orange County. Background Check is required. Must be bilingual in Spanish/English.

Full Performance of Knowledge, Skills, Abilities

MINIMUM QUALIFICATIONS

Possession of High School Diploma or a General Educational Development (GED) test equivalency AND one (1) year of work experience in a medical/dental office and/or providing direct customer service in an office setting.

Must be bilingual in Spanish/English.

SPECIAL REQUIREMENTS

Possession of or ability to readily obtain a valid Driver License issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

The possession of or the ability to obtain a Notary certification within 6 (six) months of hire.

Orange County is an Equal Opportunity and Affirmative Action Employer

Benefits

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

• Participation in the North Carolina State Retirement System; Orange County contributes 15.10% of your base salary per pay period and 17.10% for LEO.
• Health Insurance (Medical) Orange County pays 100% of premiums for employee only coverage health insurance. Orange County pays a portion of premiums for dependent(s) coverage health insurance.
• Dental Insurance Orange County pays 100% of premiums for employee only coverage for dental insurance. Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
• Vision Insurance Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
• Life Insurance Orange County pays for an employee life insurance policy based on employees' salary up to $50,000. Optional Life Insurance for employee and dependent life insurance policy.
• Short Term Disability Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
• Optional Long Term Disability Coverage Policy
• Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance
• 401(k) and 457 Deferred Compensation Plans Orange County contributes $104 per pay period ($2704.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
• 12 Paid Holidays
• Anniversary Leave (8 hours of leave on your anniversary each year)
• Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees)
  • 0-2 Years of Service = 125.84 hours/year
  • 2-5 Years of Service = 145.08 hours/year
  • 5-10 Years of Service = 173.68 hours/year
  • 10-15 Years of Service = 202.80 hours/year
  • 15-20 Years of Service = 231.40 hours/year
  • 20+ Years of Service = 260.52 hours/year
• Sick Leave (based on service years and a 40-hour work schedule) 96.2 hours/year
• Tuition reimbursement assistance
• Various other leave programs including civil, funeral, parental, etc.