RCM Account Representative
EssilorLuxottica SA
RCM Account Representative
Brand: Essilor and Subsidiaries Location: Dallas, TX, US, 75204 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products. With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
General Function
RCM (Revenue Cycle Management) Account Representative is the key to success in helping our customers keep their insurance receivables clean and revenue flowing back into their practice. VisionWeb is currently looking for highly motivated and driven candidates to oversee the day-to-day insurance operations for Optometry providers across the United States. We need someone who loves to analyze insurance receivables and will provide exceptional support to our clients. Candidates should have recent experience in Optometry billing with a strong knowledge of medical and vision payers. This is a remote (work from home) position that requires a full 8 (consecutive) hour workday between the hours of 7:00am – 6:00pm central time, Monday through Friday.
Major Duties And Responsibilities
- Provide customer support via phone, email, and GoToMeeting for RCM customers.
- Monitor customer accounts to identify revenue trends and proactively engage the client with solutions and updates.
- Identify, research, and resolve account concerns or issues; reported by the customer, internal team, and partners.
- Work clearinghouse rejections for customers and create missing information requests or send corrected claims
- Work denials and aging reports to ensure maximum reimbursement for vision and medical claims
- Communicate with payment posting team to ensure customer expectations are being met
- Collaborate with Sales for onboarding new customers and creating a new statement of work for existing customers
- Train client on RCM tools and expectations to obtain maximum reimbursement
- Track and trend product data using multiple complex systems
- Provide basic technical website and PC support to enable customers to use our solutions
- Effectively use Salesforce and other company tools to document customer interactions and account updates
Basic Qualifications
- Minimum of three years' experience with customer facing customer service and medical & vision insurance billing practices in an optometry setting
- Knowledge of ICD-10 coding and Optometry CPT codes
- Excellent communication skills, able to communicate with people at all levels through verbal and written modes
- Great interpersonal and customer service skills, able to act with an appropriate sense of urgency to resolve problems
- Ability to critically think through problems in a fast-paced environment with changing priorities
- Ability to multi-task and prioritize
- Must be able to work a full 8-hour day within the hours of 7:00am – 6:00pm central time, Monday through Friday
- The ability to work from home with minimal supervision and distraction
- Stable high-speed internet connection with a quiet, private home office location
- Strong Knowledge of Windows and Microsoft office suite of products
Preferred Qualifications
- CPC or CPOC Certification
- Knowledge of spectacle lenses, contact lenses, and frames
- Knowledge of Vision Payers including VSP, Eyemed, Spectera, Versant Health
- Experience working in ZirMed, TriZetto, and/or Emdeon to submit claims, process rejections, and send corrected claims
- Experience working with Salesforce
- Experience using remote connection software
- Experience working in multiple Optometry Practice Management Systems (Revolution, Crystal PM, Uprise, OfficeMate, Eyefinity)
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the RCM Account Representative in United States vacancy
- ...Management and EMR to Revenue Cycle Management (RCM) and Provider Collaboration—helping our... ...by ensuring our Sales Development Representatives (SDRs) have a constant, clean, and high... ....Reporting & Performance TrackingSLA Accountability: Ensure Lead Service Level Agreements (...SuggestedFixed term contractWork at officeImmediate startRemote workFlexible hours
- ...measurable outcomes.In this role, you will represent McBee, a Netsmart company, as a trusted... ...across the East region. You will bring deep RCM sales experience, an established network... ....• Expand relationships within existing accounts while also developing new business...SuggestedFull timeContract workFor contractorsRemote work
- ...Sales Development Representative At Commure, we're building the AI Operating System for healthcare... ...and revenue workflows, and autonomous RCM processing billions in claims, all on a... ...'ll Do Make cold calls and qualify accounts while launching targeted outbound...SuggestedImmediate start
- ...refine outbound playbooks, and be trusted to represent Ember with credibility to senior... ...groups (email, LinkedIn, phone) Research accounts to understand ownership structure, scale,... ...Experience with PE-backed healthcare groups, RCM, or multi-site provider organizations is...Suggested
$90k - $110k
...Sales Development Representative Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients... ...pipeline, targeting high-value, strategic accounts within large organizations. Your...SuggestedWork at office- ...approach to predict and prevent revenue loss. Powered by the e360 RCM® AI-driven platform and the most expansive complex revenue... ...Clients, and Empowered Team Members by operating with trust, accountability, and a “we before me” mindset. We pursue Innovation and Profitable...Remote job
- ...Sales Development Representative At Commure, we're building the AI Operating System for healthcare... ...and revenue workflows, and autonomous RCM processing billions in claims, all on a... ...'ll Do Make cold calls and qualify accounts while launching targeted outbound...Work experience placementImmediate startFlexible hours
$92.4k - $160k
Do you want to be part of Strategic Accounts, the segment responsible for helping AWS’ largest, most complex customers achieve their... ...account management teams in the Seattle. Strategic Account Representatives work on behalf of the principal to develop relationships and...Flexible hours$110k - $130k
...of discovery, determination, and innovation.Learn about the Danaher Business System which makes everything possible.The Key Account Representative (GAR) is responsible in managing customer relationships regionally/geographically with a single or multiple segments/...Full timeRemote workWork from homeFlexible hours$60k - $88k
...What You Will Do In this role, you will work remotely and travel from home. As an Account Territory Representative, you will travel mostly within your assigned region of Bakersfield, Inland Valley, North Los Angeles and Central California. You are the person that shows...Full timeTemporary workFor contractorsWork experience placementRemote workWork from homeWorldwideMonday to ThursdayFlexible hours- Account RepresentativeLocation: East Syracuse, NYJob ID: #73038Pay Range: $20-25 Duties will vary as required including data entry, basic reporting, phone calls, emails. Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry...Work at office
$65k - $80.5k
Account Representative ISUMMARY:The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters...Work at officeNight shiftWeekend work$101.3k - $181.5k
Job Requisition ID #26WD97181Position OverviewThe Account Representative is a quota-carrying role responsible for driving new revenue across a defined geographic of non-account-based customers. This role focuses on identifying net-new business opportunities, building and...Base plus commissionFull timeFor contractors- ...collaborative environment.Who We WantWhile still performing foundational and MX cross-border and intermediate ops tasks, the Account Representative will focus on delivering value to our customers by managing accessorials, awarded lanes, offer management and strive for...Full timeWork experience placementCasual workWork at officeLocal areaRelocationRelocation packageDay shift
$97.6k - $138.6k
...following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled...Full timeTemporary workFor contractors$21 - $23 per hour
DescriptionThe Account Representative is responsible for bringing value to the organization with the ability to expand the product base with newly acquired and existing accounts as well as increasing the per transaction sales with the highest level of profit margin. The...Contract workTemporary work$80.2k - $120.8k
...initiative that enables US sellers to expand into Canada with streamlined local placement and optimized operations. As an Account Representative, you'll manage the seller pre-enrollment lifecycle, guiding established US brands through enrollment, compliance, and successful...Local areaFlexible hoursDay shift$45k - $49k
...the logistics process. We value professionalism, teamwork, accountability, and individuals who are motivated to develop their skills... ...Job Description Park 6 Logistics is seeking an Account Representative to support client relationships and assist with day-to-day...Full time$45.76k - $58.24k
...promo experiences that create lasting impact. Join our winning team! What you will be doing: Support customers and sales representatives by providing product ideas, quotes, and executing purchase orders for promotional and proprietary products outside standard programs...Full timeWork experience placementWork at officeLocal area- ...communication style, and problem-solving approach.This position is 100% onsite at our corporate campus in Phoenix, AZ.This account representative position will consist of learning and processing all telephone provisioning in the IT services department. Telephone Provisioning...Full timeWork at officeLocal area
- Account Representative (HVAC & Chillers)Position OverviewWe are seeking an experienced Account Representative specializing in HVAC equipment, with strong knowledge of chillers, coolers and boilers. This role combines consultative sales and technical understanding to grow...For contractorsWork at office
$41k - $45k
...expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. The Account Representative is responsible for the day-to-day delivery of facilities services to a number of major client sites within a geographic...Full timeWeekend work$60k - $70k
...Entrepreneurial Environment : Business casual workplace with strong growth opportunities Primary Responsibilities Account Management: Build and maintain a strong relationship with existing clients, ensuring they receive excellent service and support. Identify...Hourly payFull timeCasual workLocal areaRemote workMonday to FridayShift workWeekend work- ...work. FUNCTIONS OF THE JOBEssential Functions: Which may be representative but not all inclusive of those commonly associated with this... ...not limited to upselling/adding additional locations on chain accounts when possible. Utilizes multiple communication tools, including...Work at officeFlexible hoursShift work
- Develops and grows relationships with assigned large regional or national accounts. Cultivates effective working relationships with representatives of key accounts and utilizes knowledge of customer requirements, products and services to recommend mutually beneficial solutions...
- Brief Job Description: The Preferred Account Representative is a sales professional specializing in outreach to end users to generate leads and close sales. This role will contact target end user prospective customers, in collaboration with the assigned field sales representative...Full timeTemporary workWork at office
- ...THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Account RepresentativeLocation: Richmond, VA What we’re looking for:We are looking for a self-motivated and detail-oriented individual to...Contract workWork at office
$73.28k - $82.44k
...of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. Account Representative - (Midwest Region, Remote)We are seeking individuals with experience in corrugated or folding carton manufacturing....Full timeRemote workShift workNight shift- WK Medical Center · Physician Network · Physician NetworkShreveport, LANon-MedicalFull-Time, DayPosted 06/08/2026Req # 9635A qualified candidate will oversee the operational aspects of numerous medical offices, interact with each medical office manager offering recommendations...Work at office
$49.94k - $74.9k
...appropriately to customers’ questions and resolve inquiries. Complete and/or update all pertinent records in Brightree Major Areas of Accountability Process leads from external departments to complete the necessary follow-up and product offerings Place outbound...Hourly payFull timeImmediate startFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to RCM Account Representative. Be the first to apply!
