Technical Support Representative - , Raleigh, NC

Description As the Technical Support Representative, you will: Maintain and support Concord’s Corporate office computer network and users. Provide help desk support for Concord’s corporate office and hotel properties for hosted applications, systems and services. Perform basic computer training for Corporate staff on network functions and applications. Provide technical support for Concord’s High Speed Internet Systems. Monitor and ensure corporate and hotel network security. Participate in the rotation of coverage for off hours responses to escalations and network issues. Perform scheduled server and hardware maintenance tasks as outlined in recurring task assignments. Assist in ensuring backup systems are correctly functioning and user data is protected and recovery practices are tested. Maintain a favorable working relationship with all other company employees to foster and promote cooperative and harmonious working climate. Technical support experience in IT desirable. Project a favorable image of Concord Hospitality to all. Benefits of Working for Concord Hospitality We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short‑term and long‑term disability options, 401(k) options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Pay range $21.55 - $24.25 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Concord Hospitality Enterprises