eCommerce Analyst

Job Description

As an eCommerce Analyst , you'll create, optimize and maintain engaging digital site and category experiences that drive customer engagement and business performance for our growing Best Buy business. You'll partner cross-functionally with Category Management, Marketplace and Digital teams to improve the online shopping experience through data-driven recommendations and continuous optimization. A successful candidate brings strong analytical thinking, curiosity and a proactive approach to solving problems in a fast-changing environment. Acting from an agnostic point of view, you will bring an objective lens to decision-making, ensuring strategies and recommendations support enterprise goals and a unified digital experience.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Analyze site performance and customer behavior to identify opportunities to improve traffic, conversion and customer experience
• Audit and optimize product content, category pages and digital experiences
• Support testing, enhancement and deployment of new digital capabilities and experiences
• Improve product discoverability through navigation, search optimization and product content enhancements
• Leverage customer insights, reviews and feedback to drive digital experience improvements
• Partner across teams to resolve digital experience issues and support category priorities

Basic qualifications

• 1+ year of experience in eCommerce, merchandising, analytics or a related field
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• High attention to detail and organizational skills
• Basic proficiency in Microsoft Office Suite
• Ability to work effectively in a fast-paced, ambiguous environment
• Must be eligible to work in the U.S. without company sponsorship now or in the future

Preferred qualifications

• Bachelor's degree
• Experience interpreting data and developing actionable recommendations
• Familiarity with digital merchandising, site optimization or customer experience initiatives

What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support
• Robust benefit package

About us
Best Buy is a customer-obsessed company focused on enriching lives through technology. Our culture is built on supporting and valuing our employees while creating opportunities for growth and development. We're committed to being a great place to work where you can bring your full, authentic self to work now and into the future.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.