Client relations Full Time

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

Client Relations Specialist – Future Employment Opportunities
Animal Medical Center | Hattiesburg, MS

NOW ACCEPTING APPLICATIONS FOR FUTURE OPENINGS!

Are you an experienced Client Relations professional who enjoys the rhythm of general practice and the energy of emergency medicine? Are you organized, dependable, compassionate, and ready to put your hard-earned skills to work?

Animal Medical Center is always looking to connect with exceptional people who share our passion for outstanding client service and veterinary care!

While we do not currently have an open Client Relations position, we are accepting applications from qualified candidates who would like to be considered for future opportunities.

We believe finding the right team members is too important to wait until a position becomes available. By applying now, you can introduce yourself to our team and be considered when an opportunity that matches your qualifications and availability arises.

About Us
Animal Medical Center has proudly served the Hattiesburg community for over 50 years. We are a full-service, 24-hour veterinary hospital offering preventive and maintenance care, sick patient care, and emergency services.

As a state-of-the-art facility, we are committed to the GOLD STANDARD of veterinary medicine and dedicated to providing excellence in both patient care and client experience.

What to Expect
Quality Medicine & High Standards
You'll be part of a hospital equipped with advanced technology, skilled teams, and a strong commitment to superior medical care. Our Client Relations team plays an essential role in creating an exceptional experience for every client and patient.

Growth & Learning Opportunities
If you're looking to expand your skills and grow as a Client Relations professional, you'll find opportunities to develop your knowledge, strengthen your abilities, and build a rewarding career.

A Fast-Paced, Rewarding Environment
Our hospital combines the routine of general practice with the unpredictable nature of emergency medicine. No two days are exactly alike, and our team members must be ready to adapt, communicate, and work together.

About You
Client Relations Specialists at Animal Medical Center are essential members of our veterinary healthcare team.

You will manage multiple phone lines, support clients during stressful moments, guide them through care processes, and help ensure every experience is compassionate, professional, and efficient.

We're looking for someone who:

• Is compassionate, friendly, professional, and dependable
• Is eager to learn, grow, and contribute to a positive culture
• Takes initiative and isn't afraid to jump in wherever needed
• Communicates clearly and professionally with clients and coworkers
• Can manage multiple responsibilities while maintaining attention to detail
• Shares our Core Values: Respect, Integrity, Communication, and Compassion
  
  

Experience in client relations or veterinary medicine is preferred, but a willingness to learn and a great attitude are equally important.

Who Should Apply
You'll thrive in this role if you:

• Love interacting with people and helping animals
• Can stay composed, professional, and kind during stressful situations
• Are dependable, organized, and take initiative
• Want to help create a supportive, enjoyable team culture
• Are comfortable multitasking in a fast-paced environment
• Understand that excellent client service requires patience, empathy, and attention to detail
• Are willing and able to work closing shifts (until 8:00 p.m.) and rotating weekends (until 10:00 p.m.)
• Want a long-term career where you can continue to grow your skills
• Are interested in being considered when a future opportunity becomes available

Who Should Not Apply
This role likely isn't a good fit if you:

• Are unable or unwilling to work evenings or weekends
• Prefer a slow-paced, predictable work environment
• Struggle with multitasking or fast-moving situations
• Are uncomfortable handling emotional or stressful client interactions
• Do not enjoy teamwork or collaborative environments
• Prefer roles without direct client interaction
• Are unwilling to take initiative or help coworkers when needed

We care deeply about finding the right fit — both for our team and for you.

Anticipated Schedule for Future Openings
Client Relations team members work shifts during the following hours:
Monday–Friday: 7:30 a.m. – 8:00 p.m.
Saturday–Sunday: 8:00 a.m. – 10:00 p.m.

Future opportunities may include:

• Weekday closing shifts, typically 12:00 p.m. – 8:00 p.m.
• Rotating weekend shifts between 8:00 a.m. and 10:00 p.m.
• Some holiday shifts
  Applicants must be available to work closing shifts and rotating weekends.

Benefits for eligible positions include:

• Employee Pet Discount
• Uniform Allotment
• Holiday pay 
• Pet food discounts through Hill's, Royal Canin, and Purina
• Full-time benefits including health insurance, vacation, sick time, and holiday pay

Interested in Joining Our Team in the Future?

Great teams are built by great people — and we're always interested in meeting them!
Although we do not have an immediate Client Relations opening, we encourage qualified, motivated individuals to submit an application for future consideration.
Applications will be reviewed, and candidates whose qualifications and availability align with future staffing needs may be contacted as positions become available.

Please understand that submitting an application does not guarantee an interview or future employment.

For more about our hospital, visit animal-er.com .

Please note: Due to the volume of applications, we are unable to return status-update phone calls. We appreciate your interest in Animal Medical Center and the time you take to apply.