Tier II Service Desk Specialist - Advanced Escalation
National Capitol Contracting
National Capitol Contracting in Washington, DC is seeking a Tier II Service Desk Specialist to provide advanced technical support for end users onsite. You will diagnose and resolve complex hardware, software, network, and telecommunications issues, serving as the escalation point for Tier I and ensuring high service levels. The role requires a Bachelor's degree and at least three years of experience, ITIL/CompTIA or similar certs, and a Public Trust clearance. #J-18808-Ljbffr National Capitol Contracting
Vacancy posted 21 hours ago
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