Hourly Manager

Reports To:General Manager / Front of House Manager RESPONSIBILITIES Team Leadership:Supervise and support front-of-house and/or back-of-house staff during shifts, ensuring smooth and efficient operations. Shift Management:Oversee daily shift activities, including managing staff schedules, delegating tasks, and ensuring that all areas are adequately staffed. Customer Service:Ensure that guests receive excellent service by monitoring staff performance, addressing any guest concerns, and resolving issues promptly. Quality Control:Monitor food and beverage quality, presentation, and timing to ensure that standards are met consistently. Safety and Sanitation:Enforce all health, safety, and sanitation standards, ensuring that all employees comply with company policies and local regulations. Company Policies:Ensure that all staff adhere to company guidelines and policies as outlined in the employee handbook, including health standards, conduct, and safety procedures. OTHER DUTIES AND RESPONSIBILITIES Assist with opening and closing duties, including cash handling, securing the premises, and preparing reports. Be observant of any safety concerns in the work area and take corrective action. Maintain superior attendance, punctuality and ensure the same for your team. Wear a professional uniform and enforce dress code standards among staff. Ability to work nights, weekends and holidays are preferred. QUALIFICATIONS Physical Requirements:Ability to stand and walk for extended periods, lift up to 50lbs, and perform tasks in a fast-paced environment. Work Environment: Restaurant environment with moderate to high noise levels and varying temperatures. Skills:Strong leadership and communication skills, problem-solving abilities, and the capacity to manage multiple tasks simultaneously. Experience:Previous experience in a supervisory role within the hospitality industry is required. Knowledge of restaurant operations, food safety, and customer service is essential. BENEFITS Competitive pay Flexible Scheduling Health benefits for full time employees Employee discounts #J-18808-Ljbffr