Branch Operations Specialist

Trust Operations SpecialistAt Security National Bank, we believe something simple but powerful: everything matters, because people matter. Every conversation, every decision, and every relationship is an opportunity to make a meaningful impact. If you're passionate about building trusted relationships and guiding clients through some of the most important financial decisions of their lives, you'll find purpose—and opportunity—here.The Trust Operations Specialist plays a key role in supporting the administration of trust accounts by ensuring accurate fee processing, maintaining detailed account records, and upholding compliance with fiduciary and regulatory requirements. This position partners closely with internal teams to deliver timely, accurate financial transactions while supporting efficient and well-controlled trust operations.What You'll DoFee Management & BillingVerify, calculate, and collect trust and court-related fees; prepare and distribute invoicesReview fee instructions for new accounts and implement updates based on Acceptance Committee decisionsMonitor automated fee processing to ensure timely and accurate collectionsMaintain and update fee schedules in alignment with account agreements and policiesAccount & Transaction SupportPost interest to Certificates of Deposit (CDs) and reconcile related activityManage asset re-registration processes, ensuring accuracy and timely completionPrepare and submit business partner payout documentation to AccountingCompliance & ControlsGenerate and review conflict of interest reports to support compliance standardsConduct vault inventory procedures in accordance with internal controls and audit requirementsWhat Makes You A Great FitInterested in making an impact in trust operations? Here's what we're looking for:Strong attention to detail with the ability to ensure accuracy in financial calculations and recordsWorking knowledge of trust operations, financial services, or fiduciary practicesAbility to interpret account agreements, fee schedules, and internal documentationStrong organizational and time management skills with the ability to handle multiple prioritiesProficient in working with financial systems and Microsoft Office applicationsEffective communication skills and ability to collaborate with cross-functional teamsCommitment to maintaining confidentiality and adhering to regulatory and compliance standardsWhy Security National Bank?At Security National Bank, you'll be part of a team that values accuracy, integrity, and exceptional client service—core principles that align closely with the work of a Trust Operations Specialist. This role offers the opportunity to make a meaningful impact by supporting trusted client relationships and ensuring operational excellence in a collaborative, detail-focused environment.Hours: Regular business hours, Monday through Friday.Benefits: We offer a comprehensive benefit package to our employees including medical, dental, vision, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.About Security National Bank: Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region's most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.Location: Sioux City, IA Main Bank