IT Software Delivery Manager

Job Description

Job Description

Manifest Solutions is currently seeking an IT Software Delivery Manager for a position in Columbus, OH.

• Responsible for managing/coaching agile software development teams in delivery of software.
• Partners with stakeholders and the development team to establish a product delivery roadmap and ensures there is a shared understanding of product/business objectives, while meeting established engineering standards, procedures, and practices.
• Partners with stakeholders and other teams to establish and manage expectations around milestones and schedule, owning issues, risks, and mitigation plans.
• Ensures that software development teams have the resources they need to deliver software products and meet objectives, managing budgets and vendors.
• Works with team to de-risk objectives, estimate and size work, establishes and maintains a burn up against milestones to hit high integrity commitments.
• Optimizes production system operations using tools such as monitoring, capacity analysis and root cause analysis to identify and drive change that ensures continuous improvement in system stability, security, and performance
• Encourage collaboration and proactively seek opportunities to improve collaboration with their stakeholders and other product teams, and fosters a culture of continuous improvement.
• Proactively identifies and removes blockers, limits work in progress and prevents distractions.
• Demonstrates effective and efficient capability in identifying, proposing, and soliciting innovative solutions to complex, time-critical challenges.
• Coordinates release, regression, deployments and sprint planning and execution.
• Provides leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development, and responsible for talent retention and acquisition.
• Manages all internal and external sox reviews, audit reviews, and governing policies.

Required

• Bachelor's degree Minimum 8 years of experience in delivery software products, with 4+ years of experience in management/leadership, and 2+ years of experience in hands-on development.
• Experience in leading technical teams on the SAP and/or Salesforce platforms
• Experience in managing patching/upgrades/releases on SAP and/or Salesforce platforms
• Technical/engineering experience in either platform preferred

Preferred

• Strongly preferred experience in an Agile culture with the proven ability to coach teams and stakeholders in practice adoption and maturity.
• Strongly preferred experience leading delivery of software development efforts within the relevant technology domain or platform environment.
• Strongly preferred experience in relevant DevOps practices.

Knowledge, Skills and Abilities

• Exceptional written and verbal communication and time management skills.
• Strong understanding of software delivery lifecycle practices, Agile delivery methods, and team-based product development.
• Demonstrated ability to lead, coach, and develop software delivery teams while fostering collaboration, accountability, and continuous improvement.
• Proven capability in delivery planning, milestone management, release coordination, and sprint execution.
• Ability to identify, manage, and mitigate delivery risks, dependencies, blockers, and resource constraints.
• Strong stakeholder management, executive communication, facilitation, and expectation-setting skills.
• Working knowledge of DevOps practices, operational monitoring, capacity analysis, root cause analysis, and continuous improvement methods.
• Ability to manage budgets, vendor relationships, audit activities, compliance reviews, and governing policies as required.
• Regulated utility experience strongly preferred.