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Director of CRM & Guest Engagement

Norwegian Cruise Line Group Italy S.r.l.

Norwegian Cruise Line Holdings Ltd. is seeking a Director, Customer Relationship Management (CRM) to lead guest communications strategy across email, push notifications, SMS and direct mail, strengthening guest engagement, retention and lifetime value. This role drives personalization and segmentation to make communications more relevant and impactful. The Director builds and leads the CRM team, partnering with Design, Content Strategy and Personalization, and owns the marketing automation #J-18808-Ljbffr Norwegian Cruise Line Group Italy S.r.l.

Vacancy posted 2 days ago
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