Transportation Coordinator

The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner. Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email Refers service or billing issues to designated departments for investigation Processes and inputs customer orders and receipts within the TMS Mercury Gate Tracks/traces orders using TMS and Online Tracking Websites Other duties as required and assigned What you need: (requirements) Experience High school diploma or GED (General Education Diploma) equivalency Minimum 6 months related experience and/or training; or equivalent combination of education and experience Knowledge in customer service position preferred Ability to occasionally lift and/or move up to 25 pounds What you gain from joining our team: Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment! Access wages early with the Rain financial wellness app Health, dental, and vision insurance after 30 days of employment Paid maternity and parental leave Access to career development, employee resource groups, and mentorship programs Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Opportunities to volunteer and give back to your community. + more! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr