Patient Access Representative

Full-time

Med-Metrix

Job Purpose

The Patient Access Representative is responsible for addressing public needs and managing the dissemination of resources to meet patient needs. The Patient Access Representative is also responsible for registering patients who need medical attention, maintaining medical records, receiving incoming calls and processing paperwork.

Duties & Responsibilities

Monitor the waiting area and address any complaints/concerns expressed by patients, family members or visitors
Notify appropriate personnel of complaints/concerns that require their attention, while proving interim solutions when necessary
Obtain accurate information from patients for registration, which includes correct name and address, phone number, insurance information, employment and signatures needed for processing.
Enter all essential information into the computer and ensure identification and insurance cards are photocopied and attached to the chart and ensure charts are signed for consent and initialed for correct address
Assist patients with general information such as fees and resource personnel by referring them to the social worker and/or Financial Assistance for application for Medicaid
Provide assistance to hospital staff as needed
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

High School Diploma or Equivalent required
Min 1 year experience in Healthcare environment preferred
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required

Working Conditions

Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Perform light lifting (up to 15 pounds).
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress
Work Environment: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. Operate Office machines properly and in accordance with Hospital safety standards. Ability to work in accordance with Hospital Safety Standards.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Apply

Vacancy posted 12 hours ago

Similar jobs that could be interesting for youBased on the Patient Access Representative in Wilmington, DE vacancy

Bilingual-Patient Access Representative
...Patient Access Representative This position works in our Patient Access Center in Wilmington. This is an in-person patient facing role. Ideal candidates should possess the ability to handle a multiline high volume call queue, schedule patients, and perform insurance...
Suggested
Local area
Monday to Friday
Flexible hours
Afternoon shift
Early shift
Planned Parenthood of Delaware
Wilmington, DE
2 days ago
Patient Access Representative I
...Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow... ...and inspired to make a lasting impact. Part Time Patient Access Representative - SSM Health Waupun Memorial Hospita l Schedule : 10...
Suggested
Part time
Work experience placement
Local area
Shift work
Night shift
Weekend work
SSM Health
Chester, PA
3 days ago
Patient Access Representative
$17 - $19 per hour
...various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Patient Access Representative As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment...
Suggested
Full time
Work at office
Shift work
JAG One Physical Therapy LLC
Pennsville, NJ
6 days ago
Bilingual (Spanish) Patient Service Representative
$15 - $17 per hour
...Bilingual Patient Service Representative Location: Wilmington, DE 19805 Industry: Healthcare / Community Health Pay: $15$17/hour (based... ...of Wilmington. Team members share a passion for providing accessible care to their neighbors and take pride in helping their own...
Suggested
Work at office
Local area
Afternoon shift
Addison Group
Wilmington, DE
3 days ago
Patient & Family Representative
Patient & Family Representative (Finance) Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health...
Suggested
Full time
Monday to Friday
Weekend work
Afternoon shift
Nemours in
Wilmington, DE
6 days ago
Patient Intake Coordinator - Wilmington, DE
# Patient Intake Coordinator - Wilmington, DE.Wilmington, Delaware · Full time · On-site## About the role.**Job description:**The Patient... ...referral conversion, patient satisfaction, and timely access to essential wound care. This position reports to the Regional...
Full time
Local area
Immediate start
Personic Health
Wilmington, DE
3 days ago
Patient Intake Representative
$17.75 - $21 per hour
...providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems... ...could be a great next career step! Our Patient Intake Representatives are the face of the company and are the point of contact for...
Hourly pay
Temporary work
Casual work
Internship
Monday to Friday
Flexible hours
LabCorp
Wilmington, DE
5 days ago
Patient Services Representative
WESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES! JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY! Westside Family Healthcare... ...improve the health of our communities by providing equal access to quality healthcare. With 240 team members, five health...
Temporary work
Work experience placement
Work at office
Westside Family Healthcare Inc
Wilmington, DE
2 days ago
Patient Service Representative
...Patient Service Representative Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading... ...team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients,...
Work at office
Immediate start
NHOJ Imaging, LLC
Wilmington, DE
6 days ago
Patient Registration Rep, ER- Nights- Saint Francis, DE
...Saint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced full time Patient Registration Representative to join our Patient Access team in the Emergency Department! Employment Type: Full Time Shift: Night Shift 1 FTE, 40hrs/wk...
Full time
Work at office
Local area
Shift work
Night shift
Weekend work
Trinity Health
Wilmington, DE
3 days ago
Patient Registration Rep - Evening Shift
...Patient Registration Rep Employment Type: Full-Time Shift: 40hrs/wk, Evening shift 4pm-12:30am. Weekend and holiday rotations.... ...Francis Hospital - Wilmington, DE Position Purpose The Patient Access Rep is the entry level position of the Patient Access career...
Full time
Work at office
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Trinity Health Grand Haven
Wilmington, DE
5 days ago
Patient Registration Rep, ER- Full Time, Days- Saint Francis, DE
Patient Registration RepresentativeSaint Francis Hospital, a member of Trinity Health Mid-Atlantic, is looking for an experienced full time Patient Registration Representative to join our Patient Access team in the Emergency Department!Employment Type: Full TimeShift:...
Full time
Work at office
Local area
Weekend work
Day shift
Trinity Health
Wilmington, DE
2 days ago
Clinical Coder
Location: Wilmington, Delaware, United StatesCompany: AAPCPosted: 2026-10-02Syneos Health in Wilmington, DE is seeking a Medical Coding Specialist / Clinical Coder II to encode adverse events and medical history using MedDRA and WHOdrug, ensuring accuracy and timely processing...
AAPC
Wilmington, DE
4 days ago
Medical Receptionist
...combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations... ...and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare...
Afternoon shift
Simon Eye Associates
Wilmington, DE
4 days ago
Medical Receptionist- Delaware
$18.5 per hour
...begin their career in the medical industry and is passionate about patient care. The ideal candidate has 1+ years experience as a medical... ..., 401K)56 hours of Sick time off (10 additional hours per year)Access to Care.com to support childcare, senior care, pet care, and...
Weekend work
The Dermatology Specialists
Wilmington, DE
5 days ago
Unit Clerk
Unit Clerk Wilmington, DE 19808 Description Cadia Healthcare - Pike Creek is a leading provider of skilled nursing and rehabilitation in your area. Compassion and appreciation are at the heart of who we are. We are currently seeking a Unit Clerk to join our team...
Temporary work
Work at office
Flexible hours
Cadia Healthcare Renaissance
Wilmington, DE
1 day ago
Patient Intake Coordinator
$25 - $27 per hour
...Implant Centers as a Dental Office Receptionist Internal job title: Patient Intake Coordinator Ready to make a real impact every day? Join... ...healthcare benefits including medical, dental, and vision Access a 401(k) retirement savings plan with company match Paid time...
Hourly pay
Full time
Work at office
Monday to Friday
ClearChoice Dental Implant Centers
Chadds Ford, PA
6 days ago
New Patient Experience Coordinator
Dental Associates of Delaware seeks a friendly New Patient Coordinator to create an exceptional experience from a patient’s first contact. You’ll answer questions, schedule visits, welcome new patients, and guide them through their initial visit to foster trust and ongoing...
Dental Associates of Delaware
Wilmington, DE
6 days ago
New Patient Coordinator
Description New Patient Coordinator Dental Associates of Delaware(D.A.D.) is an independent, dentist-owned dental practice group proudly serving our community since 1975. We’re looking for a friendly, confident, and service-focused New Patient Coordinator to help create...
Hourly pay
Full time
Temporary work
Dental Associates of Delaware
Wilmington, DE
6 days ago
Patient Coordinator
Description Patient Coordinator Dental Associates of Delaware is an independent, dentist-owned dental practice group proudly serving our community since 1975. We’re looking for a friendly, professional, and service-focused Patient Coordinator to help create an exceptional...
Hourly pay
Full time
Temporary work
Work at office
Dental Associates of Delaware
Wilmington, DE
6 days ago
Patient Coordinator
Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience. Responsibilities...
Full time
Temporary work
Work at office
J & J Staffing Resources
Wilmington, DE
3 days ago
Patient Services Representative
...because of the hope we inspire in our patients , the lives we help bring into the world... ...immediate opening for a Patient Services Representative to join our team at Shady Grove... ...fulfilling our mission of expanding patient access to the highest standards of fertility care...
Full time
Part time
Work at office
Immediate start
Monday to Friday
Shady Grove Fertility
Glen Mills, PA
5 days ago
Patient Service Representative
...optometrists, 8 ophthalmologists, and 225 staff members serving patients in Delaware, Maryland, and southeastern Pennsylvania,... ...initial point of contact for Simon Eye, the Patient Service Representative is responsible for developing a positive relationship with and...
Afternoon shift
Simon Eye Associates
Wilmington, DE
5 days ago
Bilingual Patient Service Representative
$15 - $17 per hour
...Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 401(k) About Our Client...
Casual work
Local area
Addison Group
Wilmington, DE
5 days ago
Patient Services Rep II- Senior Care Dental
...SeniorCare and is expected to perform designated business and patient care processes accurately and in a timely manner. The primary... ...patients and their families are provided the highest quality of care, access to services, and assistance with coordination related to...
Work at office
Shift work
Nemours-Children
Wilmington, DE
1 day ago
Patient Registration Rep, ER- Part Time, Evenings- Saint Francis, DE
...evening position which also carries an every other weekend commitment. Additional hours may be available but not guaranteed. The Patient Registration Rep performs outpatient and inpatient registration functions, provides general information to hospital users, patients...
Part time
Work at office
Local area
Shift work
Weekend work
Afternoon shift
Trinity Health
Wilmington, DE
4 days ago
Patient Account Representative
Patient Account Representative (Back-End Processing) - Prosthetics & Orthotics Medical Office Job Type: Full-Time Location: Wilmington, Delaware Position Summary We are seeking a detail-oriented and organized Patient Account Representative to join our Prosthetics and Orthotics...
Full time
Work at office
Lawall Prosthetics and Orthotics Services
Wilmington, DE
3 days ago
Dental Receptionist
$17 - $21 per hour
...Job Description Job Description Duties for our Dental Front Office Assistant / Dental Receptionist include: Greetings all patients with a warm and welcoming smile Checking in and checking out patients Scheduling appointments Answering the phones in a timely...
Foulk Road Dental Associates
Wilmington, DE
3 days ago
Administrative Assistant
...efficiency and cost effectiveness. Organize and maintain records, documents, and business materials while ensuring accuracy and accessibility. Coordinate meetings, events, workshops, and operational reviews, including preparation of materials and tracking of action items...
Local area
Flexible hours
OneMain Financial
Wilmington, DE
18 hours ago
NICU Unit Clerk - Day Shifts, Impactful Support
...full-time day schedule with weekend and holiday requirements. The role supports nursing staff and ensures smooth communication of patient care information within and across departments. Responsibilities include front desk coverage, delivering reports and supplies, relaying...
Full time
Weekend work
Day shift
The Nemours Foundation
Wilmington, DE
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Access Representative. Be the first to apply!