Nursing Home Surveyor (Nurse Consultant) Central & Eastern NC

Agency

Dept of Health and Human Services

Division

Health Service Regulation

Job Classification Title

Nurse Consultant I (NS)

Position Number

Grade

MH16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

The Nursing Home Surveyor conducts regulatory inspections of nursing homes to determine compliance with federal and state requirements and supports enforcement activities that ensure the safety and quality of resident care. It performs routine and complaintdriven surveys prepares detailed survey reports and documents findings in accordance with established protocols.

This role requires frequent travel across Central and Eastern North Carolina including overnight stays when facilities are located more than 60 miles from the employees home base. It operates independently across multiple survey teams based on business needs and may require occasional evening or weekend inspections. The position contributes to statewide licensing and certification efforts by providing accurate objective assessments of facility practices and resident outcomes.

Key Duties Include:
- Conduct routine nursing home inspections to determine compliance with federal and state regulations.

- Perform complaint investigations by gathering evidence interviewing staff and residents and reviewing facility practices.

- Document survey results by preparing statements of deficiency complaint findings and other required regulatory reports.

- Travel throughout Central and Eastern North Carolina to complete onsite inspections including overnight stays when necessary.

- Rotate among survey teams as assigned to support fluctuating workload and business needs.

- Conduct inspections during nonstandard hours including weekends or night shifts when required.

- Review resident care processes and facility operations to assess adherence to regulatory requirements.

- Evaluate and verify corrective actions during followup inspections to ensure sustained compliance.

Apply established survey protocols to collect accurate observations records and interview findings.

- Support statewide licensing and certification activities by contributing consistent objective regulatory assessments.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $62044.00 - $102371.00

Recruitment Range: $62044.00 - $82761.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Extensive clinical experience applying assessment care planning and care delivery practices during regulatory evaluations of nursing home environments.

• Proven success communicating complex regulatory and clinical information clearly and professionally to diverse audiences including facility staff and supervisory teams.

• Documented experience composing detailed technical reports including survey findings and statements of deficiency using accurate grammar and structured documentation methods.

• Established record of conducting onsite inspections by gathering evidence interviewing residents and staff and evaluating practices against federal and state requirements.

• Experience managing physically demanding fieldwork involving prolonged walking standing or sitting as well as transporting necessary equipment during multiday inspections.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Fully Remote Work Option

Physical Requirements:

• Ability to sit/stand/walk for prolonged periods
• Ability to finger/talk/hear/smell
• Ability to lift luggage (20 50 pounds)
• Close visual acuity

About the Division of Health Service Regulation (DHSR):

The Division of Health Service Regulation oversees medical mental health and adult care facilities emergency medical services and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

About the Nursing Home Licensure and Certification Section:

The Nursing Home Licensure and Certification Section of DHSR regulates nursing homes in North Carolina including combination homes that have both adult care and nursing home beds. Those receiving Medicare/Medicaid undergo routine federal inspections every nine to fifteen months conducted by trained healthcare professionals. Surveys review many areas of care and operations including resident rights quality of care staffing safety infection control and emergency preparedness.

The section investigates roughly 3000 complaints each year notifying complainants of the findings. When inspectors identify issues they issue a Statement of Deficiency. The nursing home must submit a correction plan and may face penalties. Inspectors return to ensure all problems are resolved.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Visit the website for State Benefits .

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 11:59 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION

  If there are any questions about this posting please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Licensed to practice as a Registered Nurse in the State of North Carolina and one years of experience in the area of specialization.

  EEO Statement

  T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Tresha Walker
  

  Contact:

  Required Experience:

  Contract

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