Academic Advisor- BOOST

Salary: $46,875.00 - $53,907.00 Annually
Location : Lee Main Campus, Sanford, NC
Job Type: Full-time Staff
Job Number: 02211
Division: Advising & Onboarding
Department: Advising & Onboarding
Opening Date: 06/15/2026
Closing Date: 6/26/2026 5:00 PM Eastern


Job Description
At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.
The BOOST Advisor supports the success, retention, and completion of students participating in NC BOOST, an associate degree completion program modeled after CUNY's Accelerated Study in Associate Programs (ASAP). BOOST is designed to help students graduate on time by addressing academic, financial, and personal barriers to success.
The Advisor provides proactive, individualized academic and personal support to an assigned caseload of students, guiding them from enrollment through degree completion. Working as part of an integrated team, the Advisor collaborates closely with faculty, staff, and campus partners to help students stay on track, access resources, and achieve their educational goals.

• This position may have occasional travel between campuses and for training. Occasional after hours may be required.
• This is a time-limited grant funded position through July 2031. Continuation of position is contingent upon grant funds.

Essential Duties

• Deliver comprehensive academic and personal advisement to an assigned group of students through degree completion.
• Review student progress, monitor academic standing, and track engagement with campus support services.
• Co-develop success plans with students to address academic and personal challenges, clarify degree requirements, create course plans, register students, and set achievable goals.
• Conduct proactive outreach (calls, emails, meetings) to ensure students remain engaged and connected to available support.
• Assist in the identification, recruitment, and contact of potentially program-eligible students or applicants.
• Collaborate with faculty, Records Office, Financial Aid, and other campus departments to resolve barriers to student persistence and graduation.
• Maintain accurate and timely advising notes, student records, and data tracking in college systems.
• Recommend appropriate referrals to tutoring, counseling, career, or opportunity programs as needed.
• Assist with orientation of new BOOST students.
• Organize and participate in special events, workshops, and seminars focused on student success, career readiness, and college engagement.
• Contribute to program assessment, reporting, and continuous improvement efforts.
• Provide support to the program director as needed, to include recruitment, marketing assistance, information sessions, delivery of relevant professional development to CCCC faculty and staff, and related administrative assistance as needed.
• Collaborate with faculty and staff to ensure that students have a holistic, individualized, and consistent support throughout their college experience.
• Respond in a timely and professional manner to student inquiries- phone, written, and personal conference.
• Serve on committees as assigned.
• Work virtually and during evening hours as needed.
• Complete the annual five-hour staff development requirement.
• Follow and support College activities, policies, and procedures.
• Perform additional tasks and duties as assigned.
• Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Academic Advisor- BOOST will encourage a learning environment where everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.

Minimum Requirements
Required educational background:

• Bachelor's degree in a related field.

Required kind and number years of work experience:

• Minimum of four (4) years of academic advising, student success coaching, or related experience.

Required knowledge, skills and abilities:

• Strong understanding of the needs of community college students, including first-generation and transfer learners.
• Ability to work independently and collaboratively as part of a cross-functional team.
• Excellent organizational, project management, and facilitation skills.
• Strong written and oral communication abilities.
• Demonstrated data literacy-ability to enter, monitor, and interpret student data accurately.
• Proficiency in Microsoft Office and Google Workspace; ability to learn new software systems quickly.
• Proficiency in Self-Service, Colleague, and CRMs (preferably Slate).

Preferred Requirements
Education:

• Master's degree in a relevant discipline (e.g., Counseling, Higher Education, Student Development, Social Work).

Experience:

• Prior experience with grant-funded student success initiatives, case management advising, or programs modeled on ASAP/ACE/BOOST principles in higher education.

Central Carolina Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our full-time employees.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• State Employees' Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program

**Please note: Most temporary (part-time or full-time) employees do not earn benefits.