Veterinary Customer Service Representative

Job Description

Job Description

Veterinary Client Service Representative (CSR)

Alpha Veterinary Services
Uniontown, PA
Part-Time | Wednesday, Thursday & Saturday

Since 2014, Alpha Veterinary Services has proudly provided compassionate, high-quality veterinary care to pets and their families throughout the Uniontown community. We're looking for a friendly, organized, and dependable Client Service Representative to join our team on a part-time schedule.

As the first person our clients interact with, you'll play a vital role in creating a welcoming experience while helping our hospital run smoothly.

What You'll Do

As a Client Service Representative, you'll be responsible for:

• Greeting clients and their pets with warmth, professionalism, and compassion
• Managing a high volume of incoming phone calls while providing outstanding customer service
• Scheduling appointments and coordinating the daily appointment schedule
• Processing payments and accurately handling invoices and financial transactions
• Maintaining accurate client and patient records within our practice management software
• Communicating effectively with doctors and medical staff to relay messages and client updates
• Answering client questions and assisting with general inquiries
• Keeping the reception area organized, clean, and welcoming
• Multitasking efficiently in a fast-paced veterinary environment while maintaining attention to detail

What We're Looking For

• Previous customer service experience required
• Veterinary, medical, or animal care experience is preferred but not required
• Excellent communication and interpersonal skills
• Strong computer and data entry skills
• Professional phone etiquette and a positive, friendly attitude
• Ability to remain calm and organized during busy periods
• Dependable, punctual, and able to work independently and as part of a team
• A genuine passion for helping people and caring for pets

Schedule

• Part-Time
• Wednesday, Thursday & Saturday
• Consistent weekly schedule

Why Join Alpha Veterinary Services?

At Alpha Veterinary Services, we believe exceptional client service is just as important as exceptional patient care. You'll join a supportive, collaborative team that values kindness, teamwork, and professional growth while making a difference in the lives of pets and the people who love them.

If you're looking for a rewarding part-time opportunity in veterinary medicine, we'd love to hear from you. Apply today and become part of the Alpha Veterinary Services team!