Application Engineer

Job Description

Job Description

Description:

Summary:

Serve as the technical process leads in running and designing pilot tests and all process engineering activities from sale through start-up of custom capital process equipment and systems. Includes process design, machine design reviews, commissioning, and process field service activities. 

Responsibilities:

• Apply product quality requirements, process design, and customer criteria to select the equipment settings and process conditions necessary for testing design. 
• Act as the technical lead for quality pilot test design, documentation, and execution. 
• Coordinate pilot test material shipping details between the Process Development Center (pilot plant), shipping/receiving, and the customer. 
• Direct activities during testing. Write or review technical test reports and approve as necessary approves technical test reports as necessary. 
• Support domestic and international sales and marketing efforts by providing excellent customer service, communication, and technical information.
• Review and understand all technical and commercial documentation from order entry. 
• Participate in project kick-off meetings and design reviews. 
• Work with Process Controls Department in development of process flow diagrams, simplified piping and instrumentation diagrams, and process control narratives. 
• Generate technical documentation for project management as needed. 
• Review equipment drawing packages and attend factory acceptance tests. 
• Conduct quality startups of installed equipment and systems. 
• Coordinate review of customer supplied specifications with other departments and determine job costs. 
• Obtain and review all technical vendor specifications, and is the technical contact to select, inspect, and accept auxiliary equipment. 
• Provide customer process support for installed equipment for field service projects. 
• Act as the customer champion in leading resolution to customer complaints and warranty situations related to process issues. 
• Collaborate with all internal teams to ensure successful project completion.

Physical Requirements

• Must be able to work in an office environment and industrial process area.
• Must be able to work in both indoor and/or outdoor customer locations.
• Must be able to lift, push and pull up to 50 lbs. in the pilot plant area.
• Must be able to work in a classified hazardous area. Protective equipment must be worn in these areas.
• Must be able to travel up to 40% domestic and/or international. 

Education:

• Must have a bachelor’s degree in chemical or mechanical engineering.

Experience/Skills:

• Must have at least 2 years of experience in Application Engineering or equivalent experience in custom capital process equipment and systems. 
• Must have the ability to manage multiple projects with competing deadlines; capacity to manage priorities and expectations.
• Must be proficient in Microsoft office (Word, Excel, PowerPoint, etc.).
• Must have the ability to communicate clearly and effectively with internal and external customers, consultants, and suppliers, both written and verbal.
• Must have 3+ years of experience in problem solving.