Manager, Platform Engineering

Job Title

Lead and Grow the Team

Manage direct reports and coordinate dotted-line loaned resources to deliver on platform commitments

Develop the team's technical and collaborative capabilities through coaching, feedback, and intentional growth planning

Establish individualized development plans for each direct report and hold them accountable for progressing through those plans while contributing at level-appropriate activities

Foster psychological safety and a culture of continuous improvement where the team learns from production, adapts quickly, and shares expertise across the department & division

Build team norms around resilience, accountability, and "you build it, you run it" ownership

Drive Platform Maturity

Lead the evolution of the platform from single-subdivision usage to enterprise-scale product serving multiple business lines

Establish and maintain regular contact with each IT subdivision to understand needs, communicate trade-offs, and align on priorities

Balance incoming feature requests against platform reliability, resiliency, observability, and technical debt

Lead complex, multi-team initiatives that require coordination across federated subgraph providers and platform consumers

Deliver Results Through Delegation

Translate strategic goals into actionable team deliverables, delegating work effectively to leverage the team's strengths

Lead team's work to successful completion, navigating ambiguity and shifting priorities with a Product Owner mindset

Remove obstacles and build cross-functional relationships that unblock the team and keep commitments on track

Ensure the team has end-to-end knowledge of the platform and can operate independently when needed

Partner on Strategy and Roadmap

Collaborate with the Senior Manager and Senior Architect to shape quarterly roadmaps and long-term platform strategy

Provide ground-truth feedback from team operations and client interactions to inform prioritization decisions

Advocate for platform investments (observability, resiliency, automation) that enable sustainable growth

Contribute to subdivision and divisional goal-setting with a clear understanding of how the platform enables business outcomes

Build Trust Across the Organization

Establish credibility as a subject matter expert on the platform's capabilities, limitations, and roadmap

Communicate risks, trade-offs, and timelines transparently to clients and stakeholders

Foster collaboration across IT subdivisions, helping clients understand how to succeed within a federated architecture

Model the interpersonal skills and inclusive mindset that make cross-functional work productive

Qualifications and Skills

Minimum 8 years of relevant work experience in platform engineering or a related field.

Bachelor's degree (B.E./B.Tech) in Computer Science or IT, or Bachelor's in Computer Applications (BCA), or Master's in Computer Applications (MCA).

Strong knowledge of platform architecture, infrastructure management, and software development.

Expertise in developing, testing, debugging, and implementing scalable software platforms.

Experience with technical documentation, database technologies, and software programming languages.

Ability to lead technical teams, drive continuous improvement, and implement strategic platform initiatives.

Strong problem-solving skills and experience working with cross-functional teams and stakeholders.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.