Customer Service Leader

US Navy

Job Title

Assists supervisor by leading and directing at least three (3) subordinate Recreation Aids and Recreation Assistants, answering questions, passing on instructions, resolving problems which arise, training new employees, and ensuring the smooth flow of operations.

Performs a full range of services such as assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds and adjustments, resolving routine complaints, and any other customer service-related duties or transactions.

Maintains a complete and systematic set of records relating to customer service transactions.

Checks to ensure the periodic procurement of supplies and equipment is processed as required for an efficient operation.

Performs other related duties as assigned.

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Vacancy posted 1 day ago

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