Senior Patient Services Specialist — Expert Support

Patient Services Specialist – Journey Level Responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. Demonstrates compassionate service, effective communication, and operational excellence. Patient Services Specialist – Senior Level Serves as a subject matter expert and resource to peers. Performs all core functions of associate and Journey PSS roles. Responsible for resolving complex issues, orienting and training new caregivers, and participating in departmental initiatives and continuous improvement. Qualifications Patient Services Specialist: 1 year of medical office or related experience OR 6 months of experience as a Providence employee in a related position. Senior Patient Services Specialist: 3 years of related customer service, medical office, or healthcare experience. Location(s) Multiple locations: Agoura Hills, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, Torrance, West Hills. Salary Patient Services Specialist – Santa Monica: $24.00 - $31.52 per hour. Senior Patient Services Specialist – Santa Monica: $24.00 - $35.77 per hour. Benefits Providence offers a comprehensive benefits package, including a retirement 401(k) savings plan with employer matching, medical, dental, and vision health care benefits, life and disability insurance, paid parental leave, vacations, holidays, time off benefits for health issues, voluntary benefits, and well‑being resources. EEO Statement Providence is proud to be an Equal Opportunity Employer. We are committed to a workplace free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran or military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. #J-18808-Ljbffr Providence