Operations Manager

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As an Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world‑class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of. What your day‑to‑day will look like Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support Interview and train new employees, conduct employee reviews and establish detailed performance goals Act as a liaison between Sales and Operations; work cross‑functionally to review pricing, market penetration and service Key Performance Indicators (KPIs) Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices Develop sales pipelines and strategies Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence Review customer metrics in real time Assist with submitting timely customer bid packages and RFPs At a minimum, you'll need 5 years of transportation‑related experience It'd be great if you also have Bachelor's degree 2 years of non‑asset‑based brokerage experience Experience in management and leadership; conflict resolution experience Ability to prioritize work and complete projects effectively within time limits Strong ability to think strategically and drive sales Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre‑tax accounts to help streamline eligible expenses Company‑paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement and RXO's Privacy Notice to California Job Applicants. #J-18808-Ljbffr