EAP On-site Clinician - Full-time (Spokane, Washington)

Company Overview Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary And Responsibilities Acentra seeks an Employee Assistance Program (EAP) On‑site Clinician – Full‑time (Spokane, Washington) to join our growing team. Job Summary As an Employee Assistance Program (EAP) Clinician at Acentra Health, the licensed clinician will provide a full range of EAP services for employees, managers, and the employer organization for a large government agency. Work schedule: 40 hours per week. Must be willing to occasionally travel to make site visits throughout the region, and hours/location are subject to change based on client needs. Job Responsibilities Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts. Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services. Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services. Refer to community resources to support clients’ well‑being and mental health. Comply with all clinical and professional protocols, processes, and Acentra Health policies. Understand the scope of EAP services and, as needed, communicate that scope to external parties, including clients, managers, and other support staff. Consult with Acentra Health supervisors concerning clinical case staffing and high‑risk cases. Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices. Create and manage productive and positive working relationships with local points of contact. Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff. Work in collaboration with other internal and external stakeholders, always displaying professionalism. Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client’s specific needs. Exhibit excellent interpersonal and problem‑solving skills to retain and service our clients and the organization. Maintain the security of areas, materials, and private information, including physical and virtual storage and filing. Maintain a professional demeanor with customers and co‑workers to represent Acentra Health’s values and standards. Perform daily duties and undertake related projects in the area of expertise with minimal supervision. Additional related projects/tasks/duties as assigned by the position’s manager. Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The above list of responsibilities is not intended to be all‑inclusive and may be expanded to include other education- and experience‑related duties that management may deem necessary from time to time. Required Qualifications Must have an active, unrestricted Independent License in the behavioral health field issued by the Washington State Department of Health (DOH), or be able to obtain one within 90 days of start date within one of the eligible licensure types listed below. Master’s or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field. 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field. Ability to pass a federal security clearance for a non‑sensitive/high‑risk public trust position, which includes fingerprinting, a background investigation covering a seven‑year investigative scope, and a drug screening. Required Licensure Types Licensed Mental Health Counselor (LMHC) Licensed Marriage and Family Therapist (LMFT) Licensed Independent Clinical Social Worker (LICSW) Licensed Psychologist (LP) Preferred Qualifications Experience in facilitating training with managers, leaders, and employees. Experience working with law enforcement, the military, or the veteran population. Experience in facilitating critical incident responses. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. EEO & Equal Opportunity Employer Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation USD $82,600.00 – USD $110,000.00 per year. #J-18808-Ljbffr Acentra Health