Sales Manager

Job Description

Job Description

We're looking for a hands-on, hunter-minded Sales Manager to grow room revenue at Comfort Suites Greenville Airport. This is a field-sales role, not a desk job. You'll spend a real share of your week in front of local businesses, manufacturers, training programs, and group decision-makers across the Upstate, building a base of negotiated and repeat business.

You'll own the property's direct sales pipeline, from prospecting through contracting and rooming lists, and you'll work closely with the GM and ownership on rate strategy and competitive positioning.

Compensation:

$45,000 - $55,000

Responsibilities:

Business development

• Prospect and close new corporate, LNR (local negotiated rate), training-class, and group accounts, targeting the manufacturing, aerospace, healthcare, and engineering employers in the Greenville–Spartanburg corridor.

• Conduct outside sales calls and site tours during the week, and log all activity.

• Grow and protect key accounts, including existing contracted and training accounts, through regular check-ins, business reviews, and renewal negotiations.

• Lead the property's annual RFP process for corporate and LNR accounts, recommending rates based on production history and market conditions.

Groups and contracted business

• Source and contract group blocks (sports teams, weddings, SMERF, corporate training, crews, and project teams).

• Manage group contracts, attrition, cut-off dates, rooming lists, and pickup, and coordinate with the front desk so contracted guests are loaded accurately and billed at the correct rate.

• Set up and maintain direct-bill accounts in coordination with the GM and accounting, making sure credit applications and billing terms are in place before arrival.

Revenue and market awareness

• Partner with the GM on weekly revenue meetings, using STR data, pace reports, and segmentation results to identify gaps and target the right business for need periods (especially weekends and shoulder nights).

• Monitor the competitive set's rates, promotions, and group activity.

• Maintain awareness of citywide events, convention calendars, and major local projects that create demand.

Brand and community presence

• Represent the hotel at chamber of commerce events, local business associations, and industry networking functions.

• Maximize Choice Hotels programs (Choice Privileges, SRP/corporate programs, and brand sales tools) to support account growth.

• Keep sales collateral, the property's brand page content, and local account materials current.

Reporting

• Submit a weekly sales activity report covering calls, new accounts, pipeline, contracts signed, and room nights and revenue booked.

• Track account production monthly and report results to the GM and Director of Operations.

Qualifications:

• 2+ years of hotel sales experience, ideally in select-service or focused-service properties (Choice, Hilton, Marriott, or IHG experience a plus).

• A proven record of outside prospecting and closing, not just responding to inbound leads.

• Comfort negotiating rates and contracts, and understanding the trade-off between volume and ADR.

• Working knowledge of revenue fundamentals: occupancy, ADR, RevPAR, and STR indexes (MPI, ARI, RGI).

• Experience with a hotel PMS (Choice Advantage preferred) and proficiency in Excel and Outlook/Google Workspace.

• Knowledge of the Greenville/Upstate SC business community is a strong plus.

• Self-directed and organized, with strong follow-through; you'll be managing your own calendar and pipeline.

• A valid driver's license and reliable transportation for local sales calls.

• Flexibility to attend occasional evening or weekend events.

About Company

A family-owned hospitality company with over 25 years in the industry. We own and operate select-service hotels across the Southeast, and we're growing.

We're not a large management company where you're just a number. Our ownership group is hands-on, accessible, and invested in the people who run our properties. We look for solutions-oriented leaders who take initiative, think like owners, and don't wait to be told what needs to happen next.

This is a business built on long-term relationships, personal accountability, and shared success. When you join our team, you're joining our family, and we want you to grow with us.