Commercial Project Director

Project Coordinator

At SERVPRO Team Friermuth, we do more than restore buildingswe restore businesses, communities, and peace of mind. Our mission is to restore lives and property with urgency, care, and excellenceevery time. We are seeking a highly organized, relationship-driven Project Coordinator who thrives in a fast-paced environment and enjoys building strong customer relationships while coordinating successful commercial restoration projects.

The Project Coordinator serves as a primary commercial point of contact throughout the project lifecycle, helping coordinate communication, contracts, scope documentation, billing readiness, and customer expectations. This role works closely with Project Managers, Operations, Audit, Accounting, and Leadership Teams to help ensure projects are delivered successfully from initial opportunity through final collection.

Manage new project opportunities and customer intake. Build and maintain relationships with customers, consultants, adjusters, and stakeholders. Attend site meetings and provide project communication and updates. Coordinate Commercial Service Agreements, Rate Sheets, and Scope Documents. Assist with scope development, change orders, and project documentation. Support project financial projections and maintain version control of approvals. Coordinate with Project Management regarding schedules, project expectations, and risks. Ensure required documentation is prepared for progress and final billing. Assist with customer follow-up and collection efforts. Represent SERVPRO Team Friermuth professionally while maintaining compliance with company policies and brand standards.

Strong customer relationships and communication. Organized and accurate project documentation. Proactive problem-solving and ownership of outcomes. Effective coordination between customers, operations, accounting, and leadership. Timely documentation, billing readiness, and project closeout. Consistent protection of the SERVPRO brand and customer experience.

Experience in restoration, construction, project coordination, property management, insurance, or related fields preferred. Strong communication and relationship-building skills. Excellent organizational and time management abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office and business software systems. High attention to detail and commitment to follow-through.

The salary listed reflects the base salary portion of the compensation package. In addition to base salary, this position is eligible for performance-based commission opportunities tied to successful project outcomes, customer satisfaction, and profitable project execution. Commission opportunities are designed to reward strong individual contribution, accountability, and project success. A general overview of the compensation plan will be provided during the hiring process.

We hire people who align with our Mission, Vision, Purpose, and Core Values: Heart & Hustle Give Your Best. Accountability Own the Outcome. Alignment One Team, One Mission. Positivity Here to Help. Integrity Do What Is Right.

If you are looking for a career where you can make an impact, build relationships, and help customers during challenging times, we would love to hear from you.