UCaaS Support Specialist - Onboarding & Troubleshooting
Jobtailor
Jobtailor is seeking a skilled UCaaS support specialist to diagnose and resolve cloud-based communications issues, and to manage MACD requests for service lines and user accounts. This role emphasizes user onboarding, documentation, and clear reporting for stakeholders. You will handle tickets across Tier 1–Tier 3, work with platforms like Vonage, 8x8, or Zoom, and adapt to a 9:00 am–11:00 pm support window with varying shifts as required. #J-18808-Ljbffr Jobtailor
Vacancy posted 5 days ago
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