Assistant Registrar, Records & Registration

Assistant Registrar For Records And Registration

The Assistant Registrar for Records and Registration is responsible for the interpretation and application of student records policies, grade processing, registration functions and the overall accuracy and integrity for the production and maintenance of academic records for all students.

This position will serve as a primary contact point for student records inquiries, transfer credit evaluation and processing, enrollment, and registration. With an emphasis on service, efficiency, and use of technology, the Assistant Registrar will assist in streamlining overall processes and services for the records and transfer credit functions of the Office of the Registrar.

Responsible for providing supervision for various functions and work units. Formally plans, assigns, directs, and coordinates the work of these functions. Performs staff evaluations and makes recommendations regarding pay and/or performance.

Internal contacts include administrators, faculty, staff and students. External contacts include vendors, contractors, visitors, alumni and the general public.

Principal responsibilities include:

• Assists in the operational functions related to enrollment & registration including, but not limited to, registration permissions, overrides, waitlist and batch registration.
• Collects, records, maintains, and reports academic records in accordance with FERPA and university best practices (i.e., enrollment data, athletic eligibility, and completion data).
• Manages transfer credit evaluation and processing using AACRAO transfer credit best practices.
• Manages progress toward degree completion requirements and compliance for student athletes in accordance with NCAA, MEAC and University rules.
• Produces academic standing and Deans list reports for review by the Provost's Office and various schools and colleges.
• Oversees grade reporting process (i.e., requests, changes of grades, and incomplete grades).
• Supervises organization of archived records and transcripts.
• Supervises and ensures accurate reporting of enrollment/degree verification processing for student insurance needs, student loan deferment documents and National Student Clearinghouse requests.
• Troubleshoots and resolves problems with student records activities.
• Develops and delivers point-of-use training to faculty and academic unit staff.
• Supervises the management of Office of the Registrar email account

Core competencies include:

• Experience with complex student information systems, course registration, curriculum and enrollment planning software (i.e. Banner, Colleague, Workday).
• Experience in understanding administrative registration matters across higher education.
• Strong understanding of best practices in student registration and records and understands the role of the Registrar in strategic enrollment management and student success.
• Ability to analyze and interpret academic records and make independent decisions and judgments in accordance with Howard University policy.
• Ability to manage and adhere to tight deadlines and handle multiple tasks simultaneously.
• Ability to set a high standard of professionalism by providing high quality customer services to the general public, students, faculty and staff.
• Detail-oriented and customer service and compliance-focused.
• Proven record of accountability and follow-through.
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Strong knowledge of all standard computer applications, including Microsoft Office products, with advanced level skills in Microsoft Excel as it applies to data management

Minimum requirements include:

• Bachelor's degree required; Master's degree preferred.
• Minimum of 3 years of managerial experience in a registrar's office or closely related enrollment. Management professional at a higher education institution.

Expected Salary Range: $65,000 - $75,000