Sales and Production Associate

Job Description

Job Description

Overview:

The Salvation Army Toledo is seeking a Sales and Production Associate to work in our Northwood OH Thrift Store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Duties:

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter-free work area.
• Be well-versed in and comply with store policies as communicated.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation   Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as may be assigned by immediate supervisor, Store Supervisor, and/or Administrator.

Qualifications:

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries and customers.
• Good customer service skills.
• Ability to understand and follow directions.

About the Company:

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.