Assistant Store Manager: Lead Guest Experience & Ops

Overview We are looking for a purpose-driven Assist the Store Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle. Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with Store Manager to address accordingly. Manage cash activities for the store (daily deposits, etc.). Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well. Own and promote brand standards in alignment with company vision. Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards. Drive implementation of company programs through action planning and inspiring team to meet operational standards. Assist the Store Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events. Collaborate with the Store Manager to deliver the best smoothies and healthy retail products to your community. Overview We are looking for a purpose-driven Assistant Store Manager to join our expanding team and become an ultimate ambassador of our brand. In this role, you will be charged with creating a highly productive environment focusing on building a motivated team, ensuring an extraordinary guest experience, and balancing other corporate priorities, focusing on strategic, operational, and leadership excellence. As the role will evolve over time, the successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose. Assist the Store Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle. Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence. Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with Store Manager to address accordingly. Manage cash activities for the store (daily deposits, etc.). Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well. Own and promote brand standards in alignment with company vision. Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards. Drive implementation of company programs through action planning and inspiring team to meet operational standards. Assist the Store Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events. Collaborate with the Store Manager to deliver the best smoothies and healthy retail products to your community. Responsibilities Provide an exceptional guest experience throughout our guest's visit. Exceptional interpersonal skills - you are energized by working with people, both guests and your team. Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King Act with a guest comes first attitude and connecting with the guest. Discover and respond to guest needs. Maintain regular and punctual attendance. A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference. Self-starter with ability to work independently Friendly attitude in the face of adversity. Attention to detail while working in fast-paced environment with multiple projects. Ability to work cross-functionally and to coordinate communication across diverse work groups. Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays. Reliable transportation. Qualifications Basic knowledge of Microsoft Word and Excel. Ability to communicate effectively with guests, team members, and the community, both orally and in writing. Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays. Knowledgeable of general POS functionality. Ability to lift up to 50 pounds. Ability to stand for long periods of time. Company Introduction WHY SMOOTHIE KING? We're All About Purpose. NOT JUST A JOB. Join our team and turn your purpose into a fulfilling passion! Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire people to live a healthy and active lifestyle. Now, with our 1300 stores and counting, we have been ranked as the #1 Fastest-Growing Concept in its category and #13 on Entrepreneur Magazine's "Franchise 500" list in 2022! We've grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose! #J-18808-Ljbffr