Post Acute Care Counselor, Hospice, Full-Time, 10:30 AM - 7:00 PM

The Post-Acute Care Counselor coordinates referrals and admissions for the Post-Acute Care Services Division; develops and nurtures positive relationships with potential patients/families and internal and external referral sources; promotes awareness of Post-Acute Care Services in the community; serves as a role model and provides expertise on Post-Acute Care programs within PIH Health; and provides a smooth transition for patients and families by coordinating care with case managers, nursing staff, social workers, physicians and vendors. Counsels patient and/or patient’s representative on the hospice philosophy, hospice benefit, election of hospice, informed consent, and obtains completed signatures. Required Skills Computer skills Verbal and written communication and negotiation skills. Organizational, prioritization and time management skills. Compassionate and empathic with strong listening skills. Knowledge of Post-Acute Care, including regulatory requirements, Medicare Conditions of Participation, Standards, and model of care. Knowledge of third-party payers, medical insurance, and managed care processes. Creative, motivated, goal oriented and able to complete assignments independently. Required Experience Required: Two years of experience as an Admissions Coordinator, Counselor or Liaison at a Post-Acute Care facility or agency Current California Driver's license and valid auto insurance. Preferred: Bachelor’s Degree Bilingual Spanish/English Knowledge of Post-Acute Care programs including Inpatient Rehabilitation Facilities (IRF), Skilled Nursing Facilities (SNF), Home Health, Palliative Care and Hospice Address 12401 Washington Blvd. Salary 36.77-60.67 Shift Days Zip Code 90602 #J-18808-Ljbffr PIH Health Hospital