Part-Time Member Service Representative/Personal Banker

Member Service Representative / Personal Banker Join our team and begin writing your next success story with us. If you’re looking for a place where culture and leadership matter, look no further. We are Jovia Financial Credit Union, a not‑for‑profit organization that combines service and value with the convenience of today’s technologies. With more than $4 billion in assets, 240,000 members and 500+ employees, we attract top talent and foster a culture of fun, fulfilment, advancement and development. Benefits Competitive compensation with paid training Engaged managers who value your input, are transparent and provide coaching for your success Professional development with growth opportunities and a supportive learning environment A friendly, inviting work culture filled with social activities that inspire creativity and collaboration Retirement benefits, featuring a 401(k) with a generous match Employee activity groups that foster a sense of belonging and teamwork Tuition reimbursement and school loan repayment plans for full‑time employees Gym reimbursement and employee wellness time off to support your health and wellness Flexible PTO options that include vacation payout and sick time incentive payouts Discounts on employee loans to help you create financial success Responsibilities Directly engage with members and potential members Support and promote a successful service/sales culture by identifying members’ needs and cross‑selling appropriate products Efficiently and accurately process transactions such as loan payments and fund transfers Research and resolve member concerns Record information accurately and efficiently Utilize the software system provided to perform member transactions Engage with members to obtain information and explain available services to meet their financial needs Qualifications Bachelor’s degree or at least 18 months of relevant experience in the financial industry or customer service Previous banking or financial services experience Desire to provide outstanding member service Ability to discuss products and services confidently Professional appearance combined with an enthusiastic, assertive personality Self‑motivated and dependable, arriving to work on time as scheduled Strong computer skills and excellent communication skills Thorough knowledge of negotiable instruments Open availability on Fridays, Saturdays and one other day during the week (19 hours total) At Jovia, we celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain and reward top talent. This is an equal opportunity employer/Protected Veterans/Individuals with Disabilities. We provide a competitive salary that aligns with qualifications and experience. Compensation may differ based on factors including experience, skill set and current performance. #J-18808-Ljbffr Jovia Brokerage Services, LLC