Customer Experience Coordinator

Position Overview Client Experience Coordinator at The Davey Tree Expert Company. Location: Morrisville, NC. Work site: On‑Site. Compensation: $25–$28 per hour. Job Duties Be the first point of contact and triage client and office needs. Field current and prospective client calls. Produce proposals and initiate contracts. Process employee time sheets. Maintain various databases and spreadsheets. Order and maintain office supplies. Invoice, manage accounts receivable, and maintain files. Qualifications Minimum two years of experience in office processes and administration. Outstanding telephone and communication skills. Proficiency in Microsoft Outlook, Word, and Excel. Average typing speed of at least 80 wpm. Ability to meet deadlines, attention to detail, and accuracy. Expert organizational skills and ability to multi‑task. Preferred: prior experience with CRM and SAP systems. Benefits Group health plans. Short‑term and long‑term disability insurance. Life insurance. Paid parental leave. 401(k) with up to a 4% company match. Employee Stock Purchase Plan – 15% discount. Paid holidays and time off. Payroll savings plan. Charitable matching gift program. Employee referral bonus program. Employee educational scholarship. Davey Family Scholarship. 20% discount on all Davey services. Cell phone and vehicle purchase discounts. Plus, so much more. All listed benefits are available to eligible employees on Day 1. Union employees are not eligible for a 401(k) plan but may be eligible for pension plans negotiated by their local union. Equal Opportunity Statement The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. Work Information Employment type: Permanent. Job type: Full‑time. Travel expectations: Up to 25%. #J-18808-Ljbffr The Davey Tree Expert Company