Resident Care Manager

Job Description Are you a compassionate leader with a passion for delivering exceptional care? As a Resident Care Manager, you will lead and support care teams to ensure residents receive high-quality, personalized services in a safe, respectful, and engaging environment. In this role, you will partner with residents, families, and healthcare providers to coordinate care, promote independence, and enhance overall well-being. Location: Valencia Terrace Schedule: Full Time (Sun-Thurs) Pay Range: $75,000-$80,000 What You'll Do Lead and oversee daily care operations to ensure consistent, high-quality service delivery Supervise, coach, and support care associates to promote excellence in resident care Monitor resident well-being and promptly address changes in condition Coordinate care services and collaborate with physicians and external healthcare providers Ensure accurate implementation of physician orders and care plans Oversee or support medication management processes (as applicable) Review documentation to ensure accuracy, completeness, and regulatory compliance Respond promptly and professionally to resident, family, and team member concerns Manage staffing, scheduling, and workflow to meet operational and budgetary goals Support payroll processes, including timekeeping and labor management Lead hiring, onboarding, training, and performance development of team members Foster a culture of engagement, recognition, and continuous improvement Participate in care conferences, team meetings, and daily operational planning Ensure compliance with all safety, regulatory, and organizational standards Promote resident dignity, independence, and quality of life Support the community sales process and overall resident experience What You Bring High school diploma required; college coursework preferred Previous leadership or supervisory experience required 1-3 years of experience in senior living, assisted living, or a related healthcare setting LVN or LPN license preferred (or required based on state regulations) Strong knowledge of resident care practices and regulatory requirements Excellent leadership, communication, and interpersonal skills Strong organizational and problem-solving abilities Ability to manage multiple priorities in a fast-paced environment Proficiency with electronic health records and basic computer systems Ability to respond effectively in emergency situations Flexibility to work weekends and holidays as needed Requirements Must meet all applicable state licensing requirements (if required) CPR certification preferred (or required per state guidelines) Our Standards of Excellence Live our Principles, Values, and Beliefs in every interaction Build strong relationships with residents, families, and team members Deliver care with integrity, dignity, and compassion Why Join Us Join a team dedicated to delivering exceptional care and meaningful experiences. As a Resident Care Manager, you will have the opportunity to lead, inspire, and make a lasting difference in the lives of residents and your team every day. What's in it for me? (Great Question!) Competitive pay Healthcare Benefits including Vision & Dental (Full-Time Only) Matching 401k Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities What do we do? We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 35 years. All offers of employment are contingent upon the satisfactory completion of our pre-employment process. Requirements may include a drug screening, job-related physical examination, TB screening, background check, and any vaccinations or immunizations required by applicable state or local regulations. Kisco Senior Living is an Equal Opportunity Employer. #J-18808-Ljbffr Kisco Senior Living