Clinical Account Executive

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting‑edge technology, compassionate service, and world‑class user experience design. The Clinical Account Executive (CAE) position is an exciting opportunity for a Registered Nurse (RN) who is looking to leverage their healthcare expertise to support the demonstration of Collective Health’s clinical program value as well as support our efforts to meet our clients’ strategic goals to drive improved clinical and financial outcomes for their membership. The CAE will partner with clinical experts in our Product, Data Analytics, Clinical Operations and Care Navigation teams to manage a book of complex and dynamic clients looking to harness the power of the Collective Health platform to optimize healthcare value for employers and their members as the landscape continues to evolve. This role will require a forward‑thinking individual who is grounded in patient care, comfortable drawing actionable insights from population health data, and skilled at public speaking. They must serve as the client’s gold‑standard clinical resource and be knowledgeable of Collective Health clinical programs and innovations. They will partner with the Sales/Client Success and Collective Health’s clinical staff to provide a comprehensive management plan to provide insight into our comprehensive clinical strategies, initiatives, and new clinical solution adoption in order to meet the client’s and CH’s common goals. The CAE will work closely with the sales, marketing, and product development teams to drive revenue growth and enhance client experiences around clinical solutions. What you’ll do: Clinical Knowledge and Expertise: Maintain a deep understanding of clinical practices, healthcare industry trends, and regulatory requirements Provide clients & broker partners with insights and recommendations based on clinical expertise. Engage in client and prospect conversations to understand client expectations and craft an ongoing strategy to articulate results to the client on an ongoing basis Collaborate with internal teams to ensure we articulate the value and results of our clinical programs in direct correlation to client‑specific needs and goals. Proactively engage in conversations and be the conduit between the CS Team/Leadership, Claim Ops, Care Nav team on highly complex claims, plan results, payment integrity programs, results, etc. Partner with the Insights and CS teams to elevate the voice of the customer and ensure that feedback from clients helps prioritize and improve products and services. Leads the adoption of clinical solutions to clients through consultative sales methods (e.g. client presentations, quarterly/annual business reviews, presentation of modeling/reporting, etc.) in accordance with client business goals and upon collaboration and coordination with account management & internal team members. Lead clinical recommendation discussions with client Acts in concert with Strategic Account Exec to service the health management consultative needs of the client. Leads clinical client Strategic Planning and Review Consultation meetings. Maintains strong client relationships with clients to ensure retention/satisfaction/upsell targets are met (Care Nav, Program Partners, etc) Engage in client dialogue that addresses the needs of the client and membership while building trust and credibility and becoming a trusted advisor in healthcare benefit success. Functions as primary clinical resource and new solution product expert for the client. To be successful in this role, you’ll need: Bachelor’s degree in Nursing Active Registered Nurse (RN) license Advanced degree in Business, or Healthcare Administration, preferred Experience in Specialty Pharmacy, Oncology, Transplant, Critical Care, Maternal/Child/Newborn Care, and/or Managed Care 5+ years of experience in population health management, care management and direct clinical care Experience explaining clinical information to non‑clinical stakeholders (specifically, self‑insured employers and brokers/consultants) Strong knowledge of clinical practices and healthcare industry trends Excellent communication, presentation, and interpersonal skills Proven ability to build and maintain client relationships Strong problem‑solving skills and the ability to think strategically Self‑motivated with a track record of meeting or exceeding targets Ability to travel as required Pay Transparency Statement This job can be performed in a location where we have an office: San Francisco, CA, Lehi, UT, or Plano, TX, with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TN, TX, UT, or WA. The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at San Francisco, CA Pay Range: $149,350 USD - $187,500 USD Lehi, UT Pay Range: $119,500 USD - $149,500 USD Remote Pay Range: $119,500 USD - $187,500 USD Plano, TX Pay Range: $132,000 USD - $165,000 USD Why Join Us? Mission‑driven culture that values innovation, collaboration, and a commitment to excellence in healthcare Impactful projects that shape the future of our organization Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to you Flexible work arrangements and a supportive work‑life balance We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting‑View email address on click.appcast.io. Privacy Notice For more information about why we need your data and how we use it, please see our privacy policy: #J-18808-Ljbffr