Client Coordinator

Job Title: Client Coordinator Are you passionate about creating exceptional customer experiences and thriving in a fast-paced, dynamic environment? If so, A Pool Day is seeking a Client Coordinator for a temporary position that has potential to become permanent. Benefits Bonus based on performance Opportunity for advancement Join the A Pool Day Team and Make a Difference As a Client Coordinator, you will be a brand ambassador, ensuring that every customer interaction reflects our commitment to superior service. You will play a key role in maintaining our industry-leading reputation by embodying our core values of positivity, a can-do attitude, passion, integrity, honesty, accountability, reliability, and exceptional customer service. Responsibilities Pool Service: Scheduling, dispatching, and routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; and maintaining customer files. Office/Administrative: Providing customer assistance via phone, email and in person; selling club memberships; and managing warranty claims. Requirements Ability to work under pressure High school diploma or equivalent Strong customer service skills Punctual and dependable Follow company core values Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Computer skills and knowledge of Gmail, Microsoft Office, Word, Excel Dispatching experience Join A Pool Day and discover a workplace where your contributions are valued, your ideas are welcomed, and your career can flourish. #J-18808-Ljbffr Superior Landscape & Irrigation