SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60006086

SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60006086

Salary: $42,561.57 - $88,982.08 Annually The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self‑sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. Responsibilities Plans and conducts hospital wide activities such as monthly Honors Dance and holiday celebrations. Orders snacks and drink items for all Freedom House conducted activities. Plans and holds the Hospital Wide Resident Government Meetings, maintains the minutes of such meetings and reports all issues and or concerns raised to the individual Department, accepts complaints from residents, resolves or refers to the Resident Advocate for formal filing. Models personal responsibility, self‑advocacy, and hopefulness through telling one's personal recovery story and acting as ambassadors of recovery choices. Conducts peer support activities and self‑help support groups that promote a sense of community for patients. Meets individually and in groups with individualized treatment plans. Responsible for planning, organizing, and developing activities/materials to support education and awareness towards wellness planning and assist with connecting individuals with self‑help supports groups that promote a sense of present discussions on positive life management skills. Supports individuals taking an active self‑directing role in their recovery process by building and developing rapport through mutual support, active listening and maintaining professional boundaries. Supports individuals with development of tools on how to deal with difficult situations upon discharge, increase communication skills and build hope. Provides peer advocacy and technical assistance in the community to include providers, jails, and general population. Provides training when needed to build peer sustainability. Provides information and referrals on substance abuse and mental health services. Provides guidance to the managing entity on integration of Department led initiatives (i.e. Recovery Oriented Systems of Care, Child Welfare and Behavioral Health Integration, and Care Coordination) with their service delivery. Schedules and conducts patient attorney calls, ZOOM calls, Court Hearings, and Patient Zoom visitations and escorts patients. Answer phone calls in Advocacy Call Center and assist with providing information. Assist patients with complaints and grievances via call and in person. Administer the In‑patient Consumer Satisfaction Survey and manage and report department patient activity hours and track accordingly. Other related duties as assigned. Knowledge, Skills and Abilities Knowledge of social, economic, rehabilitation or health care service objectives. Knowledge of methods of compiling, organizing and analyzing data. Ability to develop manuals, policies, procedures, standards and rules. Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes. Ability to review and evaluate plans and programs. Ability to identify improvements and adjustments needed to ensure program effectiveness and efficiency. Ability to establish and maintain liaison with other agencies. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to lift, pull, and squat. Minimum Qualifications A bachelor's degree from an accredited college or university is preferred and four years of professional experience in health, social, economic or rehabilitative programs is preferred. A master's degree from an accredited college or university can substitute for one year of the required experience. Professional experience as required above can substitute on a year-for-year basis for the preferred college education. Benefits Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. Legal Statements US CITIZEN REQUIREMENT: Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION: All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: . RETIREE NOTICE: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you may be required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug‑Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act. VETERANS’ PREFERENCE: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. For assistance, call the People First Service Center at View phone number on click.appcast.io Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr Myflfamilies