Program Leader

Program Leader Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description • Delivery & Planning of Sophisticated Mega Integrated Programs • Single owner for delivery through project teams to deliver multi-year transformation program consisting of more than one capability center, planned and implemented as a coordinated activity, spanning across multiple business functions and geographies • Deploy Genpact’s proprietary program management methodology, identifies gaps with respect to customer requirements and customizes to deliver outstanding client experience. • Design an implementation roadmap that clearly ties breakthrough achievement with associated client’s business outcomes • Deliver per a robust and forward-looking plan that handles critical paths & dependencies and identifies risks and ensures mitigation • Partner Management, Governance and Change Management • Align internal (capability centers & practice teams) and external partners (client project teams, program sponsor & CXOs) to a common vision and drive commitment • Program manager is encouraged to define and establish • Cadence for leadership enforcement of program objectives • Governance processes and protocols across program • Clear roles & decision rights, and collaboration & decision-making schedule • Mutual accountability for program delivery (for both Genpact & client teams) • Act as Change Leader and drive case for change through shared view of future state, business imperative and non-negotiable, and drive consistent message for change vision and how to get there. • Personnel Management • Grow and develop an Alpha team of project managers from pool of consulting, digital, service lines, industry verticals, change and transitions functions. • Forward looking financial management & reporting • Deliver program as per planned expenses and ensure recognition of planned revenue • Handle and repurpose overall program budget across multiple projects • Reliably forecast program financials & impact of change in breakthrough, scope, resourcing etc. • Provide timely visibility into financial state at program and project level • Lead project planning, including defining project scope, goals, and deliverables; • Develop detailed project schedules, resource allocation plans, and budgets; • Monitor and track project progress, identifying and resolving issues; • Coordinate project team members and stakeholders, ensuring clear communication and alignment; • Report on project status, risks, and performance to senior management; • Implement project management best practices and methodologies for successful project delivery; • Evaluate project outcomes and lessons learned to improve future project efficiency and effectiveness. Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), ITIL Foundation Certificate in IT Service Management - AxelosAxelos, PRINCE2 Foundation - TrilexTrilex, PRINCE2 Practitioner - PeopleCraftPeopleCraft, SAFe Agilist - Scaled Agile, Inc.Scaled Agile, Inc. Required Skills Agile Methodology, Change Management, Client Relations, Collaboration Tools, Commercial Excellence, Commercial Modeling, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling Language English (Required) Language Proficiency - Advanced - C1 Additional Job Location - Job Type Regular Master Skill List - Technology Delivery Management Remote Type - Hybrid Work Shift - Rotating (United States of America) The approximate annual base compensation range for this position is: 165,300 to 235,000 USD “Los Angeles, California based candidates are not eligible for this role. Atlanta area candidates are eligible for this role only.” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We’re an advanced technology services and solutions company that delivers lasting value for leading companies globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies across industries get ahead and stay ahead. With our AI-first mindset, hands-on innovation, and impact that actually matters, you’ll build the skills and future you want—on your terms. Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam.