Collector II

Job Description

Job Description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Collector opportunity with a reputable Credit Union.

The Collector is responsible for the specific duties listed below.

Your specific duties will include:

• Collects on loans that are 11 days to 60 days delinquent, branch 21 negative shares and negative shares over $500 from day 29 to charge off.
• Performs all activities related to collecting amounts due on delinquent loans and negative shares in compliance with department work standards.
• Handles a demanding high volume of calls daily to include both inbound and outbound.
• Resolves delinquency status by analyzing member situation, negotiating, and securing acceptable repayment arrangements within guidelines.
• Follows up and monitors delinquent loans/shares to ensure promised arrangements are kept.
• Performs skip tracing on loans/shares as needed to verify member contact/demographic information and locate new contact information.
• Assists members in resolving collateral protection insurance add-ons. Educate members on consumer auto loan insurance requirements.

Required qualifications for the position include :

• A high school diploma, G.E.D., or equivalent is required.
• A minimum of one year of experience as a collector is required, along with working knowledge of relevant state and federal laws, policies, and regulations related to credit and collections.

Preferred qualifications for the position include :

• Bilingual proficiency in Spanish and English is preferred.
• Knowledge of Symitar and Akuvo.
• Experience with skip tracing.

Pay Rate Range : $28.00 an hour

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail View email address on ziprecruiter.com or call View phone number on ziprecruiter.com.

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Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.