Projects & AI Business Sys. Coordinator

-- Position Summary --
A technology-savvy business coordinator responsible for helping departments adopt AI tools, organize shared knowledge systems, improve digital workflows, and strengthen collaboration across the company.

Experience in eCommerce, Amazon, business operations, project coordination, business systems, technology support, training, knowledge management, or process improvement would be advantageous.

-- Role Mission --
We are an established eCommerce company with a strong presence across Amazon and other leading online marketplaces.

This role will play a key part in helping us build collaborative AI-enabled knowledge systems and shared project-based systems using platforms such as ChatGPT Projects, OpenClaw workspaces, and future AI-assisted collaboration environments.

This position acts as an internal AI applications champion, helping employees understand and benefit from emerging technologies while ensuring business knowledge remains accessible, organized, and reusable across teams.

-- Role Actions --
The successful candidate will take time to understand existing departmental workflows and working practices before recommending improvements or introducing new tools.

The role requires daily interaction with co-workers, patience, strong communication skills, and a genuine interest in helping others succeed.

This includes demonstrating software features, explaining business benefits, troubleshooting day-to-day issues, answering questions, and providing support for both significant challenges and seemingly trivial technical or application problems

-- What You'll Do --
●support the adoption of AI-assisted business tools such as ChatGPT, OpenClaw, and other emerging workplace technologies
●help departments build and maintain shared project folders, collaborative workspaces, and reusable knowledge systems
●organize project information, AI conversations, prompts, references, decisions, and documentation so they can be easily reused by teams
●identify opportunities to improve workflows and business processes
●provide training, demonstrations, and support to employees using new software and AI tools
●troubleshoot user issues and help staff gain confidence with technology

-- You Might Be a Good Fit If You --
●like helping people solve problems
●can explain technology in simple, practical language
●are patient when supporting colleagues with different levels of technical experience
●enjoy helping teams work together more effectively

-- Preferred Qualifications --
- Strong troubleshooting and problem-solving skills

-Have used ChatGPT, Claude, Gemini, or typical Chinese AI products (e.g., Wenxin, Tongyi, Kimi, etc.) to complete real work tasks – not just heard of them.

- Understand the latest AI technology concepts and can explain in your own words what skill, workflow, and agent mean, and what practical problems they solve in daily work.

- Have delivered at least one AI project outcome, for example:

1. Built a RAG (retrieval-augmented generation) knowledge base that allows the team to query historical documents.

2. Designed an automated workflow (e.g., auto‑summarizing weekly reports, processing customer service tickets).

3. Configured a simple agent (e.g., automatically fetching data and sending notifications).

- Coding is not required, but you should be able to understand basic logic – such as “if this then that” conditions, or how to use API results.

Language:
Strong / Fluent Chinese
Strong / Conversational English