Sales Associate

Job Description

Job Description

A Retail Associate, or Sales Associate, is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.

Typically, the main duties of a Retail Associate are helping customers find products in a retail store, answering questions and helping them decide which products to buy. Some of their other daily responsibilities include:

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing

Required Qualifications:

• 1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
• Ability to work independently and with a team
• Open availability (weekends, Holiday seasons)
• Demonstrated timeliness.