Order Entry Specialist

Order Entry Specialist Location: Houston, TX Position Overview The Order Entry Specialist is a critical member of our Order and Research department. This role focuses on entering, preparing, and sending legal requests to custodians of records in order to obtain the necessary documentation for our clients. Essential Job Functions Confirm legal requests for records are completed accurately per client instructions Heavy data entry and documentation preparation Research locations and facilities for records retrieval Prepare legal packets using client preferences and system requirements Internally track requests and follow up as necessary Email clients for confirmations, questions, and status updates Handle problem requests, research, and follow-ups Quality check all documents, entries, and legal paperwork Resend requests and provide additional documentation as needed Faxing, mailing, and arranging hand‑served legal requests Save and scan all documents Requirements High school diploma or equivalent required Minimum 1 year of relevant work experience Litigation support (record retrieval) experience is a plus Reliable and dependable Flexible and resilient Strong problem‑solving and critical thinking abilities Customer/client‑focused Time management and organizational skills #J-18808-Ljbffr