Bilingual Collections & Operations Coordinator

Bilingual Collections & Operations CoordinatorLooking for an opportunity where you can leverage your customer service, account management, or collections experience while building a long-term career? Join a growing organization where you'll play a key role in client relationships, account administration, and payment resolution efforts.Why This Opportunity Stands Out:Competitive starting salary with uncapped monthly commission opportunitiesBlend of operations, customer service, account management, and collections responsibilitiesWork directly with business owners and decision-makers across a diverse client baseClear growth path into senior operations and leadership positionsCollaborative team environment with hands-on training and mentorshipHybrid schedule with one remote day per week after trainingTarget Compensation:$55,000 starting base salary plus uncapped monthly commissionKey Responsibilities:Manage customer accounts, payment activity, and account documentationContact clients regarding outstanding balances and payment arrangementsProcess payments and resolve account discrepanciesMaintain accurate customer records and account notesSupport operational and administrative functions related to account managementRespond to customer inquiries and build positive business relationshipsCoordinate with internal teams to ensure timely account resolutionTrack account activity and prepare basic reporting as neededQualifications:Bilingual English/Spanish requiredPrevious experience in customer service, account coordination, accounts receivable, collections, or related administrative rolesStrong communication and relationship-building skillsComfortable speaking with customers by phone and emailDetail-oriented with strong organizational skillsProficiency with Microsoft Office, especially ExcelAbility to multitask and manage competing priorities in a fast-paced environment