Engineering Tools Support - Goleta, CA

Job Overview This role is part of the Support Services team in the Programs & Infrastructure directorate of Raytheon Digital Technology. The team supports a variety of engineering tools used in unclassified and classified environments. Responsibilities Engage and consult with engineers on implementation of engineering software solutions. Assist programs in use and adoption of solutions and emerging technologies. Manage installations and upgrades of engineering tools. Deploy engineering applications, including software installations, configurations, integrations, and user acceptance testing. Provide general user support for engineering tools. Set and manage customer expectations while ensuring priorities are optimally met. Function as part of the virtual Support Service & Maintenance support team. Support multiple customers and work within specific schedule and cost constraints. Qualifications Typically requires a degree in STEM and a minimum of 8 years of prior relevant experience, unless prohibited by local laws or regulations. Experience supporting tools for engineering disciplines (software, system, mechanical, electrical, etc.) such as DevOps Tools (Atlassian Suite, Jenkins, Coverity, Artifactory), MATLAB, DOORs, Cameo, Creo, Vivado, ANSYS, LabVIEW. Experience troubleshooting and solving complex engineering tool problems in Windows, Unix, and/or Linux environments. Experience applying principles and processes of software development. U.S. Citizen with an active, transferable DoD Secret security clearance (required prior to start date). Understanding and implementation experience with Agile software principles and/or SAFe. System administration experience in Windows and/or Linux based systems. Experience deploying containers with Docker and Podman, and securing systems using CA certificates and LDAPS. Strong communication and presentation skills, able to interface with senior engineering leaders and program management personnel. Strong ability to interact productively with end users, analysts, and customers in dynamic team settings, and work in a virtual environment where team members are not co‑located. Benefits Salary range: $118,300 USD – $224,900 USD. Benefits may include medical, dental, vision, life insurance, short term disability, long term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, holidays, and may include annual incentive compensation programs. Relocation assistance available provided candidate meets eligibility requirements. EEO Statement RTX is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr