Production Coordinator, Translations

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

This is a hands-on non-supervisory position responsible for managing the production of USP translations publications, producing defect-free products on schedule. The incumbent in this role will ensure that high-quality and efficient processes are used to produce these products from file translation through production and delivery on USP's digital publication platform. The Production Coordinator, Translations will interface with translators, editors, scientific liaisons, IT, internal USP business units and external vendors, to ensure accurate and timely completion, review, and delivery of content. The Production Coordinator may also be responsible for coordinating and supporting special and ongoing departmental projects as needed.

This is a remote+ position where the employee needs to be onsite at least once a month, and likely more in the first several months due to training, in our Rockville, MD Headquarters.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Production Coordinator, Translations has the following responsibilities:

• Coordinates all components required for the high-quality and timely delivery of translated publications, including content version control, departmental hand offs with translations and scientific review, and managing the content review and correction cycle.
• Creates and distributes product schedules in collaboration with other stakeholders as necessary.
• Tracks assigned products daily, communicates status to all stakeholders on a regular basis to ensure milestones are met and work is on schedule, escalating issues as necessary.
• Manages external vendors and contractors, responsible for feedback and issue management; writes work order specifications and prepares purchase orders.
• Assists with resolving quality problems and performs QC checks throughout the production process.
• Works with Publications Development team to ensure the accuracy and maintenance of assigned product stylesheets, reports and tracks issue tickets and escalates as appropriate.
• Works effectively with the USP document management system, component content management system (CCMS) and related tools, templates, and procedures to ensure accurate and efficient publishing of USP content.
• Participates in and coordinates special projects as necessary. Performs other related duties as assigned.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• BS or BA degree or an equivalent combination of training and experience.
• Minimum of two (2) years of experience in the field of publishing, preferably in a translation workflow role.

Additional Desired Preferences

• Experience in the production and coordination of digital publications delivery.
• Experience in a translation workflow environment preferred.
• Fluent in Spanish or French a plus.
• Strong team player with the ability to work well in a deadline-driven environment with multiple priorities.
• Demonstrated ability to establish schedules, prioritize and meet tight deadlines; must have well-developed time management and organizational skills.
• High attention to detail.
• Demonstrated multi-tasking abilities and ability to take direction.
• Ability to operate independently where appropriate, yet understands when to escalate issues.
• Strong interpersonal, communication (written and oral), and organizational skills.
• Sound analytical and problem-solving skills required.
• Proficient in Microsoft 365 applications, including MS Project, and Adobe Acrobat Professional.
• Familiarity with content management systems, JIRA, and other project management software a plus.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $41.53/hourly - $48.72/hourly
Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.