Marketing and AI Transformation Program Manager

Grow with usEricsson Enterprise Wireless Solutions Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.Note:This role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX or Boise, ID. Relocation is not offered for this position.About this opportunityWe are looking for a Marketing & AI Transformation Program Manager to join our Marketing Strategy & Operations team, sitting within the Marketing Intelligence & AI Transformation function. This is an individual contributor role with cross-functional leadership scope is responsible for driving the operational execution, coordination, and organizational adoption of AI across the Marketing department. This is an execution and enablement role — not a technical build role — where success is measured by how effectively AI initiatives move from roadmap to real adoption across Demand Generation, Content, Product Marketing, Field Marketing, Marketing Operations, and beyond.What you will doAdminister the Marketing AI Council: scheduling, agendas, documentation, and follow-up actions to keep functional and technical leads aligned on prioritiesMaintain a prioritized AI transformation roadmap with cross-functional input; track delivery, surface blockers, and produce biweekly status updates for Director and VP-level leadershipDefine and manage intake processes for how marketing teams request AI-enabled support, ensuring requests are triaged and routed to the right technical teamsCollaborate with functional leads to identify, scope, and sequence AI use cases; translate technical capabilities into business-ready plansDesign and deliver role-specific AI training programs, progressive learning paths, and self-service resources that build AI fluency across the marketing organizationChampion AI-driven ways of working through internal communications, change management, and identifying team champions for peer-to-peer learningDevelop responsible AI use guidelines, document standard operating procedures, and ensure marketing practices align with organizational AI policiesDefine and track KPIs for AI adoption and business impact; develop ROI narratives linking AI adoption to productivity and quality improvementsLocation: Plano, TX or Boise, ID. No sponsorship or relocation is offered for this role.The skills you bringYou must have:At least 7 years in program management experience with a focus on enterprise transformation — ideally in B2B environmentsDemonstrated experience designing and delivering training or enablement programs at scaleStrong track record leading cross-functional steering committees, councils, or governance forumsFamiliarity with AI and machine learning concepts (generative AI, LLMs, automation, agents) sufficient to educate others and partner credibly with technical teamsExcellent stakeholder management and facilitation skills; able to hold multiple teams accountable to a shared roadmapStrong communication skills — able to translate technical AI concepts into clear business language for diverse audiencesExperience with change management frameworks and organizational adoption of new tools or workflowsIt would be nice if you also have:Background in instructional design or prior experience leading an internal AI council or center of excellenceWhy join Ericsson?At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world’s toughest problems. Youll be challenged, but you won’t be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.If you need assistance or to request an accommodation due to a disability, please contact Ericsson at View email address on us.fitly.work. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: United States (US) || Hybrid: Plano, TX or Boise, IDJob details: M&C Strategy Planning & OperationsCompensation and Benefits at EricssonAt Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.Your PayThe salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.  Your HealthEricsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. Your Financial SecurityWe invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. Your TimeYour work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.Additional BenefitsEricsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off. Department:88 Marketing & Communications