Retail Key Holder

WHO WE ARE Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high‑quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE As a Key Holder, better known as a “Floor Leader,” you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry‑level management role, you’ll oversee daily operations, support sales goals, and help maintain the store’s premium shopping environment. Whether you’re looking to advance your Retail Manager career, refine your skills as a Key Holder, or grow into a Retail Management role, this opportunity offers room to thrive within the Skechers global brand. COMPENSATION & BENEFITS Rate starts at $18.03 per hour, ranging to $19.13 depending on experience. Benefit highlights: competitive pay with regular increases, generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts), flexible schedules to support work‑life balance, on‑the‑job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations, and opportunities for career advancement in Retail Management within a global brand. RESPONSIBILITIES Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience. Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards. Mentor and support team members to grow their skills in entry‑level retail that include customer service, sales, and daily operations. Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products. Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment. Oversee stock and inventory routines while collaborating with store management to address operational needs. Proactively identify and resolve in‑store challenges to ensure a smooth shopping experience for customers. QUALIFICATIONS & REQUIREMENTS Availability to work a varied schedule, including evenings, weekends, and holidays. Problem‑solving skills to resolve any issues that may arise in‑store. Highly organized to manage inventory, staffing, and other operational tasks. Desire and ability to foster a respectful, safe, and enjoyable environment for store employees. Comfortable mentoring team members and communicating with all levels of the store team. Acts with a sense of confidentiality and urgency. High school diploma or equivalent preferred but not required. Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry preferred but not required. Sales skills to drive revenue growth and meet targets. Excellent written, verbal, and interpersonal communication skills. Must be at least 18 years of age at the time of application. EEO STATEMENT Skechers is committed to providing a safe, inclusive, and respectful work environment. We provide equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state, or federal law. Reasonable accommodation applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing View email address on click.appcast.io. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions. JOIN OUR TEAM Step into your next retail career with Skechers! Our employees are passionate about more than just the products we design; we value community involvement and give back to local communities through a variety of initiatives. Learn more about who we support and how you can get involved. #J-18808-Ljbffr