Customer Success Manager
$75k - $150kStudyFetch
Customer Success Manager
StudyFetch is a technology company building AI-native learning products: StudyFetch for students and Honen for workforce training. Together, they connect education with real-world readiness across every stage of learning.
We're looking for proactive and relationship-focused Customer Success Managers to support our enterprise partners as they onboard and scale with Honen. In this role, you'll be the strategic point of contact for enterprise stakeholders, ensuring they receive value from our platform, understand product updates, and can track the impact on user engagement and learning outcomes.
Key Responsibilities
- Own onboarding, implementation, and long-term success for assigned university accounts
- Serve as the primary point of contact for university faculty and administrative leads
- Develop success plans and guide partners through platform adoption and integration
- Track usage metrics, create performance reports, and proactively surface insights
- Conduct regular check-ins, training sessions, and strategic reviews
- Collaborate closely with sales and product teams to ensure partner needs are met
- Advocate for customers internally and influence roadmap based on feedback
- Drive renewals and expansions through relationship-building and value demonstration
What We're Looking For
- 3+ years of experience in Customer Success, Account Management, or EdTech services
- Experience supporting enterprise or institutional clients
- Strong communication and relationship-building skills
- Ability to work cross-functionally and manage multiple stakeholders
- Familiarity with the higher education landscape and academic structures
- Organized, analytical, and comfortable presenting data-driven insights
- Passion for supporting students and driving meaningful learning outcomes
What We Offer
- $75,000 - $150,000 Base Salary + Bonus incentives
- 100% employer paid Medical, Dental, and Vision Insurance
- 75% dependent coverage
- A high-growth, mission-driven team focused on transforming how students learn
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in Beverly Hills, CA vacancy
- ...Customer Success Manager Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions...SuggestedFull timeLocal areaShift work
- ...actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.STARLINK CUSTOMER SUCCESS MANAGER (LATAM BACKHAUL)Starlink is delivering high-speed, low-latency internet around the world. Customer Success is the post-...SuggestedPermanent employmentContract workLocal areaWeekend workAfternoon shiftEarly shift
SpaceX
Hawthorne, CA1 day ago $90k - $120k
...systems, inks, consumables, and an entire global ecosystem that manages workflows and fulfilment.Every day we take the chance to re-... ...be part of it to #expressyourbest!Click to learn more > As a Customer Success Manager, you are responsible for ensuring customer retention,...SuggestedContract workWork at officeLocal areaWorldwideKornit Digital
Los Angeles, CA3 days ago- ...collaborating to transform the sound of streaming, content, and culture. Come join us, and let the world feel your work. Customer Success Manager As a Customer Success Manager, you will play a crucial role in nurturing and growing Epidemic Sound's existing B2B business...SuggestedContract work
Epidemic Sound
Los Angeles, CA2 days ago $1,000 - $2,030 per month
...Enterprise Customer Success Manager Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology...SuggestedFull timeTemporary workWork at officeFlexible hoursOtter.ai
Los Angeles, CA3 days ago$120k - $180k
...Senior Customer Success Manager Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration...Full timeImmediate startCircadia Health
Los Angeles, CA2 days ago- ...Customer Success Manager Our mission is to reverse chronic illness back to 1970s levels and make Americans healthy again. We will do this by shifting hundreds of billions of dollars away from our current broken healthcare system, and towards effective lifestyle interventions...Shift work
TrueMed Inc
Los Angeles, CA2 days ago - ...Customer Success Manager Mamba Logistics is seeking a proactive, organized, and relationship-focused Customer Success Manager to support customers throughout their logistics experience. This role will serve as a primary point of contact for assigned customers, helping...Local areaRemote work
Mamba Logistics
Glendale, CA4 days ago - ...Customer Success ManagerWe are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business...Work experience placement
We Recruit
Los Angeles, CA5 days ago $81.6k - $120k
About the TeamThe Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a... ...industry.About the RoleWe are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and...Hourly payWork at officeLocal areaRemote workFlexible hoursDoordash
Los Angeles, CA1 day ago$113.1k - $160k
Amazon Freight, a key pillar within Amazon Supply Chain Services (ASCS), is looking for a Customer Success Manager to join our Enterprise Account Management team. This is a customer facing relationship management role within our commercial organization. You will serve...Work at officeLocal areaFlexible hoursAmazon
Santa Monica, CA5 days ago$93.1k - $172.9k
...about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?Customer Success is... ...for them and our company.The Customer Success Manager (CSM) is assigned a book of business specific to Concierge...Full timeLocal areaFlexible hoursThomson Reuters
Los Angeles, CA3 days ago- ...Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data science to drive innovation and deliver cutting-edge solutions. At CXApp, we are the innovators of Indoor Intelligence, delivering actionable insights for people, places...Remote work
$180k - $200k
...help shape a smarter, greener future for global freight.Head of Customer Success Parallel Systems is building autonomous, battery-electric... ...expansion. This is a senior, high-ownership role for someone who can manage large enterprise customers, lead complex hardware and...Contract workLocal areaShift workParallel Systems
Los Angeles, CA5 days ago$100k - $120k
...Customer Success Manager As a Customer Success Manager, the job is simple to state and hard to execute: get customers sending direct mail, fast, and keep finding new ways to help them grow their program and see real results. This role owns the full post-sale journey...Flexible hoursShift work$192.5k - $240.6k
...candidates in Los Angeles Metro areaAs a member of Uniphore’s Customer Success team, the Director of AI Customer Success will serve as a... ...satisfaction, and advocacy targets.Proven record of accomplishment of managing complex client relationships, leading multi-stakeholder...Full timeCasual workRemote workUniphore
Los Angeles, CA1 day ago- ...Customer Success Manager Customer Success Manager Remote Full-Time Implentio is building the intelligence layer for modern ecommerce operations. We help DTC and ecommerce brands recover lost money and eliminate operational waste across their parcel and 3PL networks...Full timeRemote work
- ...Senior Customer Success Manager We are hiring a Senior Customer Success Manager to join our team at Spare! As a Partner Success Manager, you will be accountable for building deep, trusted relationships with government agencies and transit operators and turning those relationships...Work at officeRemote workHome officeFlexible hours
Spare Labs Inc
Los Angeles, CA2 days ago $85k - $95k
...Job Description Job Description Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring students. Your people are counselors...Full timeSeasonal workRemote workDaybreak Health
Los Angeles, CA28 days ago$80k - $95k
...deployment is purpose-driven for the organization it serves. Let's achieve more, together. About the Role We're hiring a Customer Success Manager to own customer relationships, experience, and outcomes. As a Customer Success Manager, you'll be part of the team...Work experience placementRemote workSleeping nightsSapience AI Corporation
Los Angeles, CA4 days ago$121k - $240k
...Company, we believe data should fuel your success in the enterprise AI era. Our Context... ...unyielding commitment to prioritizing our "Customer First", we strive to ensure their success... ...flexible work arrangements to help our people manage their personal and professional lives. If...Work experience placementFlexible hoursReltio
Los Angeles, CA24 days ago- ...business and bring people together through commerce. Role Our Customer Success team is responsible for driving sustainable business growth... ...and post-sales. We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and is...Work at officeLocal areaImmediate startRemote workWork from homeHome office
- ...spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and... ...way clinical care teams work and communicate.As a Senior Customer Success Manager, you will play a key role in managing post-sales strategic...Private practiceWork at officeRemote workFlexible hours
TigerConnect
El Segundo, CA22 hours ago - ...Job Description Job Description Enterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations...
Kaizen Stackup
Los Angeles, CAa month ago - ..., ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned... ...accept HSA and FSA dollars from customers, ensuring a smooth and efficient... ...across the merchant portfolio. It involves managing multiple high-priority accounts simultaneously...Shift work
Fitt Talent Partners
Los Angeles, CA4 days ago $75k - $90k
...ABOUT YOU We are looking for a Customer Success Manager who is executive-level communicator, deeply relationship-driven, and solutions-oriented to join our Customer Success team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and...Full timeFlexible hoursXsolla
Los Angeles, CA16 days ago- ...role invites energetic, guest‑focused individuals to engage with customers in-store and by phone, promoting salon and services while driving sales and loyalty programs. You will support the Experience Manager and team, manage bookings, resolve guest questions, and deliver...
Ulta Beauty
West Hollywood, CA3 days ago $142k - $178k
Make Your Mark: The Customer Adoption Expert (ACE) plays a crucial role in ensuring our customers are successfully and effectively utilizing our products to achieve their business... ...focus is to support Customer Success Manager with their customer portfolio by increasing...Full timeTemporary workWork at officeShift work3 days per weekBlackLine
Los Angeles, CA1 day ago- ...Senior Director of Customer Success About the Company Leading healthcare technology company providing an AI-native operating system... ...and customer health scores, and demonstrating P&L awareness in managing the team. The Senior Director will also be tasked with team leadership...
- ...Client Partner Client Partner for a large Media customer encompassing all service lines. Develop a robust pipeline and drive market... ...the multiple layers for existing and new clients. Manage the entire sales lifecycle. Qualifications: 15+ yrs experience...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- customer retention Beverly Hills, CA
- customer satisfaction Beverly Hills, CA
- customer marketing Beverly Hills, CA
- amazon customer Beverly Hills, CA
- work from home customer Beverly Hills, CA
- customer Beverly Hills, CA
- vp customer success Beverly Hills, CA
- vice president of customer success Beverly Hills, CA
- customer success associate Beverly Hills, CA
- customer success specialist Beverly Hills, CA