Customer Success Manager — SMB Growth & Retention
UPS Customer Center
UPS is seeking a Signature Customer Success Supervisor to manage a high volume of smaller customers, driving satisfaction, retention, and growth at scale. You will leverage dashboards and reporting to support clients and collaborate with sales, support, and UPS operations to deliver supply chain solutions. The role emphasizes managing multiple engagements efficiently, identifying patterns to reduce churn, and enabling customers to maximize value from UPS products and services. #J-18808-Ljbffr UPS
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager — SMB Growth & Retention in Los Angeles, CA vacancy
$80k - $90k
...asks? Good. Keep reading. This is a traditional Customer Success Manager (CSM) role. Internally, we call it Fleet Success. As... ...you will own customer relationships, product adoption, retention, renewals, and growth across an assigned book of business. You will report...SuggestedFull timeContract workWork at officeRemote workFree visaMonday to FridayFlexible hours- SANOR is seeking a Client Account Manager to oversee a portfolio of client relationships from onboarding through renewal. You... ...be the main point of contact for clients while driving retention and account growth. In this full‑time remote role, you will report progress against...SuggestedRemote jobFull time
- SpaceX in Hawthorne, CA, seeks a Starlink Customer Success Manager (Land Mobile) to own a defined... ...networks. The role emphasizes revenue retention, proactive risk management, and strong... ...operations to optimize account health and growth. #J-18808-Ljbffr SPACE EXPLORATION TECHNOLOGIES...Suggested
- Samsara is seeking a Manager II on the US Scale Customer Success team to lead a high-volume portfolio of mid-market... ...coach CSMs to achieve renewal and growth outcomes. You will oversee a team... ...Product to maximize adoption and retention while guiding career development...SuggestedRemote job
$80k - $90k
...Account Manager Sensor Tower's digital intelligence platform... ...manage and grow a portfolio of SMB customers. You'll build strong client... ..., and long-term retention. This is a hands-on role... ...identify opportunities for growth, and work closely with internal...SuggestedWork at officeWorldwide- Remedy is seeking a strategic, data-driven Director of Retention & Lifecycle to own our customer retention engine, reporting to the VP of DTC/Ecommerce. You will turn customer data and brand strategy into personalized journeys across email, SMS, and push to grow engagement...
- Paycom is recruiting for a Strategic Account Manager to retain and expand relationships with existing clients, ensuring value realization and ongoing revenue growth. The role emphasizes leveraging technology, conducting business reviews, and maintaining executive-level...
$71.7k - $129.5k
...same big love we give our customers. All team members... ...The Account Executive, SMB Sales role at T-Mobile... ...networking under sales manager supervision. Customer... ...general base pay range for a successful candidate in this role.... ...in your career growth-and we applaud it. You'...Full timeTemporary workPart timeWork experience placementLocal areaRemote workFlexible hoursT-Mobile
Glendale, CA2 days ago- A leading technology company is seeking a Manager of Customer Success Management in Los Angeles. This role involves optimizing operational health... ...relationships with key clients, and driving revenue growth through upselling and cross-selling. The ideal candidate has...
$88k - $111k
...every part of practice management. From admin work to clinical... ...for aretention-driven, customer relationship-focused Customer Success Manager to join our... ...adoption, efficiency, and growth. Customer Success Managers... ...goals related to retention, feature adoption, practice...Summer workPrivate practiceRemote workFlexible hoursSimplePractice
Santa Monica, CA4 days ago- ...through commerce. Role Our Customer Success team is responsible for driving sustainable business growth and fostering deep... ...seeking a scrappy customer success manager who is a self-starter, thrives... ...sustainable adoption, growth and retention. Grow seller business through...Work at officeLocal areaImmediate startRemote workWork from homeHome office
Whatnot
Los Angeles, CA3 days ago $81k
...marketing and seamless deal management through Crexi PRO, and... ...relationship‑driven, customer‑focused CSM who... ...value reinforcement, retention, and expansion across... ...portfolio. As a Customer Success Manager, you’ll build... ..., and overall revenue growth. What You’ll Do Engage...Local areaFlexible hoursCREXi
Los Angeles, CA2 days ago- ...person, there’s a wide surface area for growth, from follow-up care and longitudinal... ...cash and wellness products, better retention loops, and entirely new ways of engaging... ...role is about unlocking that. As the Customer Success Manager, you’ll own the end-to-end process of...Contract workLive inWork at officeLocal areaNight shift
Corner Health
Santa Monica, CA5 days ago $83k - $125k
...Customer Success ManagerThe Customer Success Manager (CSM) is responsible for helping customers achieve measurable business... ...well ahead of renewal.Identify growth and expansion opportunities by... ...customer service, adoption, and retention experienceExcellent written/verbal...Work at officeAvePoint
Los Angeles, CA1 day ago- Golden Careers is seeking a Manager, Retention Marketing to lead the post-purchase lifecycle across... .../SMS flows, loyalty initiatives, and customer experience strategies to maximize repeat... ...-sell opportunities while reporting to Growth Marketing leadership. This role is...
- ...team in Los Angeles by hiring an experienced Digital Marketing Manager. The role focuses on enhancing the organization's online presence... ..., requiring at least 4 years of experience in acquisition and retention marketing. Ideal candidates will thrive in a fast-paced...
- Overview Rails is looking for a Retention Marketing Manager to lead our efforts in deepening customer relationships and driving repeat engagement through best-in-class... ...experience. You will report to the Director of Growth and work closely with internal and external partners...Work at office
$90k - $110k
...in AI-powered practice management software for... ...collaboratively every day. With customers in 40 countries, we... ...As a Senior Customer Success Manager at Karbon, you... ...portfolio — accountable for retention, expansion, value... ...and long-term customer growth. You’ll function as a...Temporary workWork from homeFlexible hoursKarbon
Los Angeles, CA2 days ago$150k - $185k
...performance environments like management consulting, enterprise sales, or a fast-growth startup, where clear... ...of enterprise customers and have been consistently... ...enterprise customers, driving retention and maximizing NRR at... ...Planhat Definition of Success The ones who succeed in...Planhat
Los Angeles, CA2 days ago- ...Enterprise Customer Success Manager We are a rapidly growing B2B SaaS startup revolutionizing the... ...reviews to maintain engagement and identify growth opportunities. Strategic Account... ...to drive adoption, expansion, and retention. Continuously monitor account health and...
- ...seeking a Director of Account Management to lead a high-performing team... ...in Los Angeles. You will drive growth by expanding account portfolios, improving retention, and delivering excellent service... ...ensure long-term profitability and client success. #J-18808-Ljbffr NEOTech
$92.5k - $197.1k
Company: Marsh Description: (BCS) Client Retention Strategy Manager- Regional BCS Client Retention Management is responsible for developing and... ...actions that protect revenue and create opportunities for growth. BCS Client Retention Managers and Specialists contribute through...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...helping merchants unlock a powerful new growth channel through compliant... ...value of HSA/FSA purchasing for their Customers. The Customer Success Manager is the merchant’s primary partner at... ...drive transaction volume and long‑term retention. As Truemed’s merchant base scales,...Shift work
- Starlink Customer Success Manager, Latin America Hawthorne, CA SpaceX was founded under the belief that... ..., activation, payment, and long-term growth. This is an individual... ...performance to customer results Forecast retention and revenue for the book so leadership...Permanent employmentContract workFor contractorsLocal areaWeekend workAfternoon shiftEarly shift
- ...CMMS (Computerized Maintenance Management System), equipping... ...health, focus, and long-term growth. If you’re driven by impact,... ...hiring! Position Summary As a Customer Success Manager (CSM), you will be responsible... ...key metrics such as revenue retention, revenue expansion, and...Work at officeLocal areaRemote workWorldwideFlexible hoursShift work
- Starlink Customer Success Manager (Latam Backhaul) Hawthorne, CA SpaceX was founded under the belief... ...onboarding, activation, payment, and long-term growth. This role owns Starlink Backhaul /... ...to customer results Forecast retention and revenue for the book so leadership...Permanent employmentContract workLocal areaWeekend workAfternoon shiftEarly shift
$67k - $101k
...Type Remote/Hybrid Job Overview The Customer Success Manager is the named outcome owner for a portfolio... ...This role operates at scale to spark growth, drive transformation, and ensure... ...Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery...Remote work$192.5k - $240.6k
...As a member of Uniphore's Customer Success team, the Director of AI Customer... ..., gross renewals rate, net retention, adoption, customer health,... ...record of accomplishment of managing complex client relationships... ...AI Consultancy and driving growth and adoption of SAAS...Casual workRemote work$84k - $96k
## Growth Sales Account ExecutiveApply: US - Remote: Los Angeles,... ...partners). This role will focus on managing existing named accounts and driving retention and expansion at the time of... .... This individual will be successful by ensuring customer awareness and utilization of...Full timeWork experience placementRemote workHome officeFlexible hoursShift work- ...is seeking a Starlink Account Manager (US Federal) to manage a portfolio of government customers from contract signature through... ...ongoing lifecycle. You will drive retention, identify opportunities, and... ...fulfill commitments and accelerate growth. The role requires strong...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager — SMB Growth & Retention. Be the first to apply!
Related searches
- technical customer success manager Los Angeles, CA
- customer success manager Los Angeles, CA
- customer success manager remote Los Angeles, CA
- educational customer success manager Los Angeles, CA
- senior customer success manager Los Angeles, CA
- client success manager Los Angeles, CA
- sr. customer success manager Los Angeles, CA
- strategic customer success manager Los Angeles, CA
- success manager Los Angeles, CA
- customer success executive Los Angeles, CA